Blackberry folders are empty

We have 2 Storms on a BES and when I set them up, our folders under the inbox all were imported into the devices.  However, they are all empty.  Why?
J.R. SitmanIT DirectorAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
kjanickeConnect With a Mentor Commented:
In BES, did you go into the account and choose which folders to replicate?
BB.bmp
0
 
J.R. SitmanIT DirectorAuthor Commented:
Nope.  That's the reason.

Thnaks
0
 
J.R. SitmanIT DirectorAuthor Commented:
After I select a folder, when will it sync with the device?
0
 
kjanickeCommented:
From BES you can resend the service book.  Sometimes that will kick it off.  You may want to try a direct connection if possible.
0
 
J.R. SitmanIT DirectorAuthor Commented:
Rezend didn't work.  If I connect it to the BES then what do I do?  Resend again?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.