Solved

Blackberry folders are empty

Posted on 2009-05-20
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Last Modified: 2012-05-07
We have 2 Storms on a BES and when I set them up, our folders under the inbox all were imported into the devices.  However, they are all empty.  Why?
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Question by:J.R. Sitman
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5 Comments
 
LVL 18

Accepted Solution

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kjanicke earned 125 total points
ID: 24431108
In BES, did you go into the account and choose which folders to replicate?
BB.bmp
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Author Comment

by:J.R. Sitman
ID: 24431523
Nope.  That's the reason.

Thnaks
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Author Comment

by:J.R. Sitman
ID: 24434038
After I select a folder, when will it sync with the device?
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LVL 18

Expert Comment

by:kjanicke
ID: 24436716
From BES you can resend the service book.  Sometimes that will kick it off.  You may want to try a direct connection if possible.
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Author Comment

by:J.R. Sitman
ID: 24437196
Rezend didn't work.  If I connect it to the BES then what do I do?  Resend again?
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