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Symantec BE 11d update Tape Drive Driver

Posted on 2009-05-20
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Symantec BE 11d- What will be the recommended driver to use to update Driver for HP 1/8 960 autoloader Tape Drive? do i need to use the Manufacturers Driver or the Symantec Device Driver?

What will be the procedure in doing this? Thank you.
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Question by:charles_lawrence
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by:Steve
ID: 24430530
you are always better off to use the symantec driver as its 100% certified to work..

just add the tape drive using the GUI and it'll prompt you for the driver type..
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by:charles_lawrence
ID: 24430581
Does the Symantec BE 11d already has the latest driver? or do i need to install any software from symantec beforehand for the symantec BE to have the latest driver for the tape drive?
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by:Steve
ID: 24430600
no you dont need to install any drivers other than the BE ones that are already with it.. check on the Symantec site that you have the latest patches and driver updates for your version though..
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by:charles_lawrence
ID: 24430671
ok i found this link

http://www.symantec.com/business/support/downloads.jsp?pid=15047&version=BEWNTPVER21690

Do i need to download and install the latest Symantec Device Driver to update the BE 11d, Fortunately i read a forum saying that to update the Driver of the attached Tape Drive, i will navigate Tools/ Wizards/ Device Configuration Wizard.

Does the procedure correct?
To summarize:
- Install the latest Symantec Device Driver from the link above
- Then update the Tape Device Autoloader driver using Device Configuration Wizard

Thanks
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by:charles_lawrence
ID: 24430959
Any response?
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Accepted Solution

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Steve earned 1000 total points
ID: 24436893
Yes thats right.... get the latest drivers / patches from symantec first, then update using the device configuration wizard GUI..

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