mharcais
asked on
Exchange doesn't bounce to same sender address
HI. I bounce my work email to a Gmail account, as a backup. This is set up to forward to the gmail contact from Exchange. Exchange on Server 2003.
However, I've noticed that when I email my work account from the gmail account, I don't receive a copy of it to my gmail afterwards.
Anything coming to my work email should automatically end up in my gmail, but if an email is sent from the account itself, Exchange doesn't forward...
Is there any setting I can change so that Exchange will forward everything, even if it originates from the account which it is forwarding to?
However, I've noticed that when I email my work account from the gmail account, I don't receive a copy of it to my gmail afterwards.
Anything coming to my work email should automatically end up in my gmail, but if an email is sent from the account itself, Exchange doesn't forward...
Is there any setting I can change so that Exchange will forward everything, even if it originates from the account which it is forwarding to?
ASKER
HI, just to clarify - this forwarding is not done at Outlook level, it is done from within Exchange...
As soon as an email arrives at Exchange it is bounced, before it reaches the users inbox...
As soon as an email arrives at Exchange it is bounced, before it reaches the users inbox...
Yes, any and all email sent into Exchange *to* that account will be forwarded out to your external mailbox
However, the only way you are going to get a copy of everything you send *from* that account forwarded to your external mailbox will have to be dealt with at the client level. Exchange does not possess that functionality
However, the only way you are going to get a copy of everything you send *from* that account forwarded to your external mailbox will have to be dealt with at the client level. Exchange does not possess that functionality
Hi,
When you set up forwwarding at server level, in that case this is the default behaviour. Even if you send mail from any yahoo/hotmail or any external domains, you would not be receiving mails to external ID (as forwarded). Please test.
Outlook Rules are one way of doing it, provided Forwarding is allowed at Global LEvel on your servers, as a best practice it is disabled
Let me know
Thanks
Nitin Gupta (gupnit)
When you set up forwwarding at server level, in that case this is the default behaviour. Even if you send mail from any yahoo/hotmail or any external domains, you would not be receiving mails to external ID (as forwarded). Please test.
Outlook Rules are one way of doing it, provided Forwarding is allowed at Global LEvel on your servers, as a best practice it is disabled
Let me know
Thanks
Nitin Gupta (gupnit)
ASKER
Hi, I have the forwarding set through Active Directory already.
Active Directory > Users > Me > Exchange General > Delivery Options > Forwarding Address > (Deliver message to both forwarding address and mailbox)
It works perfectly for all mail I receive: everything gets bounced to the gmail account I have specified in the tab above...
EXCEPT if I send an email from the actual Gmail account back to my work email.
It arrives into my work email, but never gets bounced on to the Gmail....
Active Directory > Users > Me > Exchange General > Delivery Options > Forwarding Address > (Deliver message to both forwarding address and mailbox)
It works perfectly for all mail I receive: everything gets bounced to the gmail account I have specified in the tab above...
EXCEPT if I send an email from the actual Gmail account back to my work email.
It arrives into my work email, but never gets bounced on to the Gmail....
Hi,
Can you try sending from some other domain like Yahoo and see if mail gets diverted to Gmail. I would doubt that, please confirm, so that I can guide further
Thanks
Nitin
Can you try sending from some other domain like Yahoo and see if mail gets diverted to Gmail. I would doubt that, please confirm, so that I can guide further
Thanks
Nitin
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ASKER
HI - yes, every single email that is sent to my work email from a wide variety of external domains DO certainly end up at the gmail account.
It is only emails sent from the gmail account to the work account that never get bounced on...
It is only emails sent from the gmail account to the work account that never get bounced on...
ASKER
yahoo > work email
>>> Arrives in work email, plus
>>> Forwards copy to Work Gmail
Hotmail > work email
>>> Arrives in work email, plus
>>> Forwards copy to Work Gmail
Work Gmail > Work email
>>> Arrives in work email, but
>>> DOES NOT forward to Work Gmail
>>> Arrives in work email, plus
>>> Forwards copy to Work Gmail
Hotmail > work email
>>> Arrives in work email, plus
>>> Forwards copy to Work Gmail
Work Gmail > Work email
>>> Arrives in work email, but
>>> DOES NOT forward to Work Gmail
What you see in the account doesn't prove anything.
As I have said in a previous response you need to look at message tracking to see if Exchange is sending the message out. If it is then there is nothing you can do about it.
Simon.
As I have said in a previous response you need to look at message tracking to see if Exchange is sending the message out. If it is then there is nothing you can do about it.
Simon.
I did some testing today with the same setup and got he same results. I'm thinking that gmail is seeingthe mail come in with an originating addess the same as the destination address and is probably dropping it quietly as it thinks that the email is spam as Mestha has already suggested.
as it is, aren't you keeping a copy of all outbound gmail in your sent items folder there anyway?
as it is, aren't you keeping a copy of all outbound gmail in your sent items folder there anyway?
From what I see this would be of the form of
Apply this rule asfter I send a message
Cc the message to "people or distribution list"
replacing "people or distribution list" with your external contact details