Solved

Outlook 2007 ost problem.

Posted on 2009-05-20
8
303 Views
Last Modified: 2012-05-07
Hi,
A user of mine who has an ost file saved locally seems to have lost most of her inbox, all sent items are there and deleted items the ost file is around 1gb in size but she only has her inbox from the last 2 days is there a way of recovering these e-mails?
0
Comment
Question by:Techno-Man-uk
  • 3
  • 3
  • 2
8 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
Comment Utility
Can you verify that they are in the dumpster (recover deleted items).
0
 

Author Comment

by:Techno-Man-uk
Comment Utility
she has items in the 'deleted items' but they seem to be her appointments and no e-mails which is strange.
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
Comment Utility
Check from OWA as well. OST file is a local copy of the users mailbox.
0
 

Author Comment

by:Techno-Man-uk
Comment Utility
yeah weird just logged in under the OWA and the inbox is the same only e-mails from last 2 days, i've checked her deleted items and also recover deleted items and the e-mails are not there?
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 24

Assisted Solution

by:Rajith Enchiparambil
Rajith Enchiparambil earned 100 total points
Comment Utility
In that case, you will have to restore the mailbox from last night's backup.
0
 

Author Comment

by:Techno-Man-uk
Comment Utility
I have just logged her out and in again and gone into recover deleted items and all he inbox is in there done a restore and all her mail is back again weird?
0
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 400 total points
Comment Utility
You can create a RSG and restore without disrupting your production and then merge the specific mailbox from RSG to the production.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
Comment Utility
so its good that we got the data and just ask the user to be more careful next time .
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Easy CSR creation in Exchange 2007,2010 and 2013
Outlook Free & Paid Tools
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now