Techno-Man-uk
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Outlook 2007 ost problem.
Hi,
A user of mine who has an ost file saved locally seems to have lost most of her inbox, all sent items are there and deleted items the ost file is around 1gb in size but she only has her inbox from the last 2 days is there a way of recovering these e-mails?
A user of mine who has an ost file saved locally seems to have lost most of her inbox, all sent items are there and deleted items the ost file is around 1gb in size but she only has her inbox from the last 2 days is there a way of recovering these e-mails?
Can you verify that they are in the dumpster (recover deleted items).
ASKER
she has items in the 'deleted items' but they seem to be her appointments and no e-mails which is strange.
Check from OWA as well. OST file is a local copy of the users mailbox.
ASKER
yeah weird just logged in under the OWA and the inbox is the same only e-mails from last 2 days, i've checked her deleted items and also recover deleted items and the e-mails are not there?
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ASKER
I have just logged her out and in again and gone into recover deleted items and all he inbox is in there done a restore and all her mail is back again weird?
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so its good that we got the data and just ask the user to be more careful next time .