Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

In Vista, Primo PDF keeps asking me to "Streamline" no matter what I say. How do I stop it?

Posted on 2009-05-20
3
Medium Priority
?
2,103 Views
Last Modified: 2012-05-07
Has anyone installed PrimoPDF on a Vista box and had this happen?

If I click on "Yes, streamline PrimoPDF", it still asks me the next time
If I click on "Yes, streamline PrimoPDF" and check "Do not ask me again", it still asks me the next time
If I click on "No", it still asks me the next time
If I click on "No" and check "Do not ask me again", it still asks me the next time
If I click on the close (the red X button in the corner), it still asks me the next time

If I go into the Advanced settings and deselect "Display Streamline Notification", it still asks me the next time
If I go into Updates settings and deselect Updates, it still asks me the next time


Since you don't actually run the executable, but rather print to it, running "as administrator" isn't easy.

First I tried running Paint and Notepad as admin and tried all of the above and no change.
Then I tried using Process Explorer to find the executable that actually runs, copied that text, and tried running it as a stand-alone application AS Administrator and it STILL won't work.

Please let me know if anyone's ever heard of this.

oh, and sorry if this is the wrong "zone" but there isn't one for PrimoPDF
http://www.primopdf.com/
knock-it-off-primo-.jpg
knock-it-off-primo-2.jpg
knock-it-off-primo-3.jpg
0
Comment
Question by:johngerity
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 20

Accepted Solution

by:
alainbryden earned 750 total points
ID: 24657995
Locate the primo PDF registry settings. It will likely be under local machine or local user, application settings.

If you can find the registry entries, there might be an obvious key that you can manually set to stop it from prompting you.

--
Alain
0
 

Author Comment

by:johngerity
ID: 24727564
Unfortunately I don't see any keys/brances for Primo nor Nitro in either
HKEY_LOCAL_MACHINE\SOFTWARE\ or
 HKEY_CURRENT_USER\Software
Good thinking though! Can't believe I didn't think to check RegEdit. .
However it did inspire me to take a look at their forums and I found this
http://forums.primopdf.com/showthread.php?t=14434&highlight=Streamline
05-25-2009, 05:50 PM
After some testing and aid of Process Monitor, I was able to determine that this issue is a bug which we will fix in the next update.

The changes should be written to C:\Users\User\AppData\Roaming\PrimoPDFSet.xml for Vista and C:\Documents and Settings\%USERNAME%\Application Data\PrimoPDSet.xml for XP. However what seems to be happening is it is being written to location in the registry which doesn't exist.

I was able to resolve this issue by delete the PrimoPDFSet.xml then printing to PrimoPDF again. I am using a XP machine. If it doesn't work for Vista, you will need to wait for the update.

Damn! And I thought I knew how to use procexp.exe. Anyway after trying various advice in that thread with no luck, I decided to just wait till they fix it with a new version. Until then, CutePDF Writer works just fine so I'm sticking with that. http://www.cutepdf.com/
Thanks for the effort anyways.
0
 

Author Closing Comment

by:johngerity
ID: 31583528
Thanks for the effort but it turns out this software has a bug, which the developers have already admited to publicly. Until they find a way to fix it and post the new version, I'm sticking with http://www.cutepdf.com/
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Update 21-May-2015: I temporarily removed the source code and the code snippets to make major changes to the program. Regards, Joe A recent question here at Experts Exchange piqued my interest, so I decided to provide a thorough solution and publ…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
In this third video of the Xpdf series, we discuss and demonstrate the PDFtoText utility, which converts PDF files into plain text files. Download and install the software.: You may have already downloaded and installed the Xpdf tools while watching…
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question