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How do I fix an issue with an NDR for time limit?

Posted on 2009-05-20
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Last Modified: 2013-11-15
What does this error mean?  How can I fix it?  
Could not deliver the message in the time limit specified.  Please retry or contact your administrator.
            <sgexbe01.clg.com #4.4.7>

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Question by:tmiva
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bob_the_builder earned 500 total points
ID: 24432562
The following extract was from this EE Resolution:

http://www.experts-exchange.com/Applications/Email/Q_20960015.html

  4.4.7   Delivery time expired

          The message was considered too old by the rejecting system,
          either because it remained on that host too long or because
          the time-to-live value specified by the sender of the
          message was exceeded. If possible, the code for the actual
          problem found when delivery was attempted should be returned
          rather than this code.  This is useful only as a persistent
          transient error.

Or, in English, you sent a message to a mail server that wasn't responding. Messages are typically held for 4 days and retried at regular intervals. After the 4 days, the message is returned to you. The problem is not at your end... it's at the recipient's end.

Troubleshooting email is fairly easy by using the returned error code. In this case, it was a code of 4.4.7.  These error codes can be referenced in the rfc1893 document at: http://www.unixhub.com/docs/email/rfc1893.txt  - not necessarily the easiest document to read... but an excellent reference to get you going down the right road.

Good luck.

Cheers,

Bob...
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by:bob_the_builder
ID: 24573150
Hi,

How did you get on with the above?

Many thanks,

Bob...
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