Were having an issue where our main office (Office A) cannot access any of the company websites or FTPs that are hosted with Webnet hosting. Our other 2 offices (Offices B and C) can access all of these.
We have a Windows 2k3 R2 based domain that serves 3 offices. Office A is the main site with the master DC also running DNS. Offices B and C both have local DCs that get domain info from Office As DC and are each running DNS. We have a hosted DNS with the ISP that all 3 offices share.
We are also able to reach all websites and FTPs from our backup DSL connection from a different ISP that is not part of our domain and is not integrated into our main network. This is also the case when trying to access from a PC that exists outside of our main network, router and domain, and is using a different public IP.
So, the problem seems to be with our DNS. What issue would this problem?
Below are TRACERTs from all 3 offices, an independent PC in Office A that exists outside our domain and router with a dand our backup DSL connection at Office A.
--Office A (NYC)--Tracing route to tmtechpartners.com [67.227.136.138] over a maximum of 30 hops: 1 3 ms 2 ms 2 ms 192.168.3.80 2 1 ms <1 ms <1 ms 66.238.228.1.ptr.us.xo.net [66.238.228.1] 3 264 ms 29 ms 10 ms 66.236.167.25.ptr.us.xo.net [66.236.167.25] 4 4 ms 4 ms 4 ms ge5-0-0d0.mar2.nyc-ny.us.xo.net [207.88.86.21] 5 5 ms 5 ms 4 ms p5-2-0.RAR2.NYC-NY.us.xo.net [65.106.3.49] 6 5 ms 4 ms 5 ms 65.106.1.94.ptr.us.xo.net [65.106.1.94] 7 4 ms 5 ms 4 ms 207.88.13.41.ptr.us.xo.net [207.88.13.41] 8 5 ms 4 ms 5 ms 206.111.13.54.ptr.us.xo.net [206.111.13.54] 9 35 ms 35 ms 35 ms po1-20G.ar4.CHI2.gblx.net [67.16.132.242] 10 33 ms 33 ms 33 ms 64.209.88.186 11 32 ms 32 ms 32 ms 209.59.157.224 12 33 ms 33 ms 32 ms lw-dc2-sec3-dist5-sec3-po1.rtr.liquidweb.com [209.59.157.118] 13 * * * Request timed out. 14 * * * Request timed out. 15 * --Office B (LI)-- Tracing route to tmtechpartners.com [67.227.136.138] over a maximum of 30 hops: 1 1 ms 1 ms 2 ms 192.168.4.80 2 2 ms 2 ms 1 ms ip67-93-15-17.z15-93-67.customer.algx.net [67.93.15.17] 3 286 ms 264 ms 303 ms 71.5.159.185.ptr.us.xo.net [71.5.159.185] 4 446 ms 379 ms 310 ms ge5-2-0d0.mar2.nyc-ny.us.xo.net [207.88.86.13] 5 276 ms 280 ms 274 ms 71.5.169.37.ptr.us.xo.net [71.5.169.37] 6 394 ms 298 ms 264 ms 65.106.1.94.ptr.us.xo.net [65.106.1.94] 7 264 ms 250 ms 249 ms 207.88.13.41.ptr.us.xo.net [207.88.13.41] 8 274 ms 260 ms 269 ms 206.111.13.54.ptr.us.xo.net [206.111.13.54] 9 306 ms 298 ms 321 ms po1-20G.ar4.CHI2.gblx.net [67.16.132.242] 10 294 ms 281 ms 288 ms 64.209.88.186 11 363 ms 358 ms 274 ms 209.59.157.224 12 278 ms 309 ms 302 ms lw-dc2-sec3-dist6-po1.rtr.liquidweb.com [209.59.157.122] 13 343 ms 369 ms 328 ms harris.webnethost.net [67.227.136.138] Trace complete. --Office C (NJ)--Tracing route to tmtechpartners.com [67.227.136.138] over a maximum of 30 hops: 1 2 ms 2 ms 2 ms 192.168.5.80 2 1 ms 1 ms 1 ms ip67-90-204-129.z204-90-67.customer.algx.net [67.90.204.129] 3 8 ms 8 ms 9 ms ip65-46-77-169.z77-46-65.customer.algx.net [65.46.77.169] 4 7 ms 7 ms 7 ms p6-3-0.mar1.nyc-ny.us.xo.net [207.88.86.69] 5 7 ms 7 ms 7 ms 71.5.169.33.ptr.us.xo.net [71.5.169.33] 6 8 ms 8 ms 7 ms te-3-1-0.rar3.nyc-ny.us.xo.net [65.106.1.18] 7 7 ms 7 ms 8 ms 207.88.13.41.ptr.us.xo.net [207.88.13.41] 8 71 ms 285 ms 8 ms 206.111.13.54.ptr.us.xo.net [206.111.13.54] 9 47 ms 206 ms 148 ms po1-20G.ar4.CHI2.gblx.net [67.16.132.242] 10 36 ms 35 ms 36 ms 64.209.88.186 11 35 ms 35 ms 35 ms 209.59.157.224 12 35 ms 35 ms 40 ms lw-dc2-sec3-dist5-sec3-po1.rtr.liquidweb.com [209.59.157.118] 13 35 ms 35 ms 35 ms harris.webnethost.net [67.227.136.138] Trace complete. --Office A (NYC) [backup DSL]--Tracing route to tmtechpartners.com [67.227.136.138] over a maximum of 30 hops: 1 3 ms <1 ms <1 ms dsl.modem.covad [192.168.1.1] 2 23 ms 15 ms 9 ms 192.168.13.250 3 20 ms 17 ms 19 ms 192.168.13.201 4 18 ms 16 ms 10 ms h-67-100-37-26-static.miatflad.covad.net [67.100.37.26] 5 21 ms 12 ms 31 ms unknown.Level3.net [63.209.170.233] 6 26 ms 41 ms 17 ms vlan69.csw1.NewYork1.Level3.net [4.68.16.62] 7 24 ms 22 ms 14 ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113] 8 22 ms 17 ms 20 ms ae-6-6.ebr2.NewYork2.Level3.net [4.69.141.22] 9 45 ms 35 ms 37 ms ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65] 10 39 ms 37 ms 41 ms ae-11-55.car1.Chicago1.Level3.net [4.68.101.130] 11 48 ms 56 ms 50 ms WBS-CONNECT.edge5.Chicago1.Level3.net [4.71.182.14] 12 55 ms 46 ms 51 ms lw-dc2-core3-ge1-9.rtr.liquidweb.com [209.59.157.10] 13 54 ms 48 ms 51 ms lw-dc2-sec3-dist5-sec3-po1.rtr.liquidweb.com [209.59.157.118] 14 51 ms 47 ms 51 ms harris.webnethost.net [67.227.136.138] Trace complete.--Office A (NYC) [independent PC]-- Tracing route to tmtechpartners.com [67.227.136.138] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 66.238.228.1.ptr.us.xo.net [66.238.228.1] 2 473 ms 724 ms 458 ms 66.236.167.25.ptr.us.xo.net [66.236.167.25] 3 441 ms 704 ms 404 ms ge5-0-0d0.mar1.nyc-ny.us.xo.net [207.88.86.17] 4 538 ms 354 ms 689 ms p5-2-0.RAR1.NYC-NY.us.xo.net [65.106.3.45] 5 699 ms 476 ms 683 ms te-3-1-0.rar3.nyc-ny.us.xo.net [65.106.1.18] 6 393 ms 694 ms 395 ms 207.88.13.41.ptr.us.xo.net [207.88.13.41] 7 180 ms 5 ms 6 ms 206.111.13.54.ptr.us.xo.net [206.111.13.54] 8 35 ms 38 ms 126 ms po1-20G.ar4.CHI2.gblx.net [67.16.132.242] 9 34 ms 41 ms 34 ms 64.209.88.186 10 60 ms 67 ms 59 ms 209.59.157.224 11 32 ms 32 ms 32 ms lw-dc2-sec3-dist6-po1.rtr.liquidweb.com [209.59.157.122] 12 32 ms 32 ms 32 ms harris.webnethost.net [67.227.136.138] Trace complete.
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