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Create SCCM package that can remain in control of the PC through several reboots

Posted on 2009-05-20
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Last Modified: 2013-11-21
I am planning on running an uninstall utility to remove an AntiVirus/Firewall suite. This utility will force the PC to reboot. but I want SCCM to remain in control of the PC to install the newer suite. Then I want SCCM to reboot after the new install.

So there will be a total of 3 reboots.
1) I want the system to reboot before the uninstall utility (to ensure all applications are closed.
2) the uninstall utility will case another reboot (is a bat file)
3) the install of the new suite does not require the reboot (but I want it to reboot once more)


I can manuever through SCCM but am not the SME. I know I need a collection/package/advertisement/program

actually accomplishing each of those steps would be helpful.
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Question by:taartero
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4 Comments
 
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Expert Comment

by:Adam Leinss
ID: 24437904
I'm sure someone will throw a solution based on task sequences (hehe), however, I would just chain the programs together in one package.

In each program, you can say Run Program X first and within Program X, you can run Program W first and so on.  I did something something similar for the removal of Symantec Antivirus and the install of NOD32.  I just make an install package for NOD32 and in the pre-req package, I called another program that fired msiexec to uninstall Symantec.

If the uninstall package failed, the 2nd program wouldn't run.  
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Author Comment

by:taartero
ID: 24443277
so the question I have about your pre-req package is. the uninstall for SAV would require a reboot. How am I going to be sure that the user isn't able to log on after that reboot when the (in your example, NOD32) has not been installed yet.

I want to be sure that after the reboot from the uninstall, that the user will not be able to interact with the system until the replacement app is installed and the system rebooted after the new install.
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LVL 22

Expert Comment

by:Adam Leinss
ID: 24443850
Actually, we suppressed the reboot for Symantec with the "ReallySupress" option and chained NOD32 right after wards, again surpressing the reboot.  NOD32 wasn't fully installed until a reboot.  I was able to live with that.
Back to your last question....it's just something SCCM is not able to do, because it is based on pull (not push) technology.  You are at the mercy of the CCM client and when it checks in with the server to finish the install.    You can leverage Group Policy to "install on login" and the PC will sit at the login screen installing the software before letting the user login.  However, the only way to ensure the users wouldn't "get in the way" is to leverage the Wake-on-LAN and maintainence window features in SCCM to schedule the update during non-business hours.  
You probably wouldn't want computers rebooting multiple times in the middle of the day anyways....at least I wouldn't! :)
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Accepted Solution

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taartero earned 0 total points
ID: 26212334
Using a task sequence found under Site Database\Computer Management\Operating System Deployment\Task Sequence was able to accomplish my goal.
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