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Decommission First Exchange 2007 Server

Posted on 2009-05-20
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Last Modified: 2012-05-07
We had 1 Exchange 2007 Server that started having issues.  We got a 2nd, configured it & moved all mailboxes & roles to it.  We now want to down Server 1 & completely rebuild.  As a test we shut off Server 1.  Everything works fine except I have dozens of users who cannot work using the Outlook 2003 client.  It is dead slow so much so that they think they are frozen.  If they go to OWA the mail file is fine.  I have deleted their profiles, same result.  I have logged them in at a different pc same result.  They are in different storage groups on new server so I am completely at a loss.  Any ideas?
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Question by:leinig
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Assisted Solution

by:flaphead_com
flaphead_com earned 20 total points
ID: 24434651
check out http://technet.microsoft.com/en-us/library/bb310767.aspx

Do you use public folders? wonder if the old clients are still looking at the old ones

What happens if you recreate the users profiles? does that fix things

In outlook look at the notification area and CTRL right click the outlook icon.  Then select connection status.  Is server 1 lised?
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Author Comment

by:leinig
ID: 24435222
We do not use public folders.  

I did recreate the profile with same result.

Server 1 is not listed under connection status.  just my domain controller & the new server.
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Expert Comment

by:Mestha
ID: 24436032
If you are using Outlook 2003 then you are using public folders. You cannot have Outlook 2003 clients without them. Therefore you need to ensure that you have replicated the public and system folders across to the new server before you can remove the old one.

Simon.
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Author Comment

by:leinig
ID: 24436098
We do not even have a public folder storage group created on either server.  So very confused.
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Expert Comment

by:Mestha
ID: 24436217
Your Outlook 2003 clients can't be working correctly then. Outlook 2003 cannot use Exchange without a public folder store. I don't know how you have managed to have them working without one, because you need one. Whoever installed your original Exchange 2007 server didn't do it correctly. Was this a migration from Exchange 2003?

Therefore I would suggest that you create a new Storage Group on the new server, and then put a public folder store in to it and see if the system folders are created. You can only have a system without public folders when you are pure Outlook 2007/OWA users.

Simon.
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Author Comment

by:leinig
ID: 24436267
Well if thats the case I'm in a bit of trouble.  We run Exch 2007 Standard.  Limited to 5 storage groups & am using all 5!  Unless I am incorrect about that.

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Expert Comment

by:Mestha
ID: 24443703
You are going to have to consolidate one down or remove all Outlook 2003 and any MAC clients.

Public Folders should be in its own Storage Group ideally. It can be in an SG with a mailbox database if you wish, but the limit is five databases. I wonder if someone dropped the public folders without knowing the consequences to get the additional mailbox store.

Simon.
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Author Comment

by:leinig
ID: 24443879
Simon,
I believe you are completely correct & this is where my issue is.  I am going to move some mail files over the weekend & then create the public folders & hopefully this will resolve the issue.  I created the folders today & tried to mount but was unable to do so because as discussed I have a limit of 5.  Will let you know how it goes next week.  Thanks for the input.
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Author Comment

by:leinig
ID: 24473099
Simon,
Moved the mail files, created the public data store & mounted yesterday.  Also downed Server1 after a few hours.   Is there a way to check that proper replication has occured because I was once again inundated with calls from random users they were freezing in Outlook first thing this a.m.  Is there something I can check on these clients?
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Assisted Solution

by:Mestha
Mestha earned 80 total points
ID: 24487148
The only way to ensure that content has replicated across correctly is to use item count and get-publicfolderstatistics

However do ensure that on the properties of the mailbox database that the local public folder store is selected, and not the one on the other server.

Simon.
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Accepted Solution

by:
leinig earned 0 total points
ID: 24546164
Simon,
You definitely put me on the right track.  After adding the public folders d.b. & then replicating from Server1 I would still have issues on client workstations once Server1 was shut down.  Ends up In my 4 data stores where my mail files are hosted on new server there is a pointer in their under properties, client settings that points to public dbs.  Once I changed that I was fine.

Thanks for your direction.
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Author Comment

by:leinig
ID: 24546185
Please close.
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