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Solved

Crystal viewer lost original orientation report when printing under Citrix

Posted on 2009-05-20
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Last Modified: 2012-05-07
Hi all,

We use a crystal viewer did in VB6. When we run the viewer from Citrix the report loose the original orientation (landscape for portrait). If I print directly from my station (not under Citrix) the viewer works fine and the report keeps the original orientation!!!

Do you have an idea?

Thanks
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Question by:D727
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8 Comments
 
LVL 77

Expert Comment

by:peter57r
ID: 24435259
It suggests to me that you may have set the report to use a specific printer and in the Citrix environment there is no printer of the chosen name.  So CR uses the default printer with its default settings.
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LVL 100

Expert Comment

by:mlmcc
ID: 24435752
Agree.

I have found that for some reason the LANDSCAPE setting seems to get lost when a printer is changed.

If it has a printer assigned set it to default to Landscape.

mlmcc
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Author Comment

by:D727
ID: 24440503
No the printer is assigned to Portrait by default
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LVL 77

Expert Comment

by:peter57r
ID: 24440543
?
That's what we are saying, isn't it.?
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Author Comment

by:D727
ID: 24441594
I understand you but we are in the network environment and it's not possible to keep only one printer with the default orientation on Landscape. Plus in this case the paper size is legal and I lost the paper size to letter!!!

I search for a better solution
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LVL 100

Expert Comment

by:mlmcc
ID: 24441899
This has been researched here many times.  There doen't seem to be a better solution.

mlmcc
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Accepted Solution

by:
D727 earned 0 total points
ID: 24443753
OK Guys

I found the solution on the MSN Visual studio development center
>The solution is to set as default printer the Microsoft XPS Document Writer.

That's run for me
Thanks for your help

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LVL 100

Expert Comment

by:mlmcc
ID: 24444673
That is essentially what we were saying.  You had to have the same printer driver installed on all machines.

mlmcc
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