bobox00
asked on
Can't logon
A user ran an antvirus/spyware program before shutting down her computer, it deleted an important file on accident. Now, she starts up her computer its fine until she logs on and then it immediately logs back off, just flashing the user's desktop. I'm told its may be that the userinit.exe file was deleted along with malware. How do I resolve this problem?
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No...you are just copying a file from the CD to your PC
Sorry Lee... forgot to copy the link. My bad..
Feel free to remove my comment from this post if you feel it is necessary.
Feel free to remove my comment from this post if you feel it is necessary.
ASKER
The user has windows XP Home edition on the problematic computer. I also have Windows XP Home edition on my personal laptop. Can I copy the needed file from my laptop to her computer? Is this something I could do in safe mode?
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ASKER
You guys have been very helpful. I'll implement the instructions as laid out above.
ASKER