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thinkpad x31 stuck in docking station

Posted on 2009-05-20
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Last Modified: 2013-11-17
Must have made a mistake extracting notebook from docking station.  Release lever comes out all the way, doesn't release anything.  Can't move the notebook on station at all.  It's not properly seated--that I can see--but don't know how to fix it without force.
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Question by:MarshaPeter
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Ian Meredith earned 500 total points
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Hi MarshaPeter,

Have you tried pushing the notebook down (as you would when you dock it normally)? and then try the release latch...  you could even try that several times....

If that fails, your next step would be either take it to a local computer shop, who should be able to separate them in a matter of minutes or try a little force.  The worst thing that could happen, the plastic hooks that lock the laptop and base station together get stretched or broken.

The connector between the two devices will continue to work.

If its still under warranty, call for support.

Hope this helps,
Ian
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