Solved

DLL error on login

Posted on 2009-05-20
7
271 Views
Last Modified: 2012-05-07
Hi all.
I am working in a network based environment and a user is logging and receivng a dll based error message,it is not causing any problems but is not supposed to be there.
I have attached a screenshot of the error mentioned, if anyone can give some insight on how to tackle this issue ,that would be appreciated, I do the schools desktop support but have limited knowledge .thanks in advance
Error-Message.JPG
0
Comment
Question by:sledneck69
  • 3
  • 3
7 Comments
 
LVL 9

Assisted Solution

by:hmare
hmare earned 50 total points
ID: 24435660
Go to start, run and type in msconfig. Choose the startup tab and find that path. Uncheck the entry, and it will stop appearing. Next time you boot, you will see a message about changed startup entries. click do not show. I would also run malware bytes to clean out any junk.
0
 
LVL 17

Accepted Solution

by:
Mike_Carroll earned 75 total points
ID: 24435872
MSConfig is only hiding the issue.

Get CCleaner here http://www.ccleaner.com 

Download and install it. Run the main cleaner and then run the registry cleaner. Then as suggested above, run MBAM free which you can get here http://www.malwarebytes.org/mbam.php

Restart and off you go. CCleaner will also sort out a lot of other stuff as well as that dll issue.
0
 
LVL 1

Author Comment

by:sledneck69
ID: 24435979
I forgot to mention one vital point,,my fault..im sorry..but this issue is on EVERY station she logs into,not just limited to one ,her profile is roaming.So i have a hard time thinking it is a local machine issue
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 9

Expert Comment

by:hmare
ID: 24435999
Does she have a login script pointing to that dll?
0
 
LVL 1

Author Comment

by:sledneck69
ID: 24436060
Umm ,,im not sure..theres quite a bit im not clear on yet, i mostly do desktop support but im trying to figure this one out on my own..can you give me some guidance on how to figure that out please?
0
 
LVL 9

Expert Comment

by:hmare
ID: 24436096
Log into active directory, right click on the user and choose properties. On the profile tab it tells you the name of the script.
0
 
LVL 1

Author Closing Comment

by:sledneck69
ID: 31583673
I installed the Malware scanner and selected her network drive and shared folders to scan,it found 7 items, i removed them rebooted and loged back in,error gone!!thanks everyone
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question