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DLL error on login

Hi all.
I am working in a network based environment and a user is logging and receivng a dll based error message,it is not causing any problems but is not supposed to be there.
I have attached a screenshot of the error mentioned, if anyone can give some insight on how to tackle this issue ,that would be appreciated, I do the schools desktop support but have limited knowledge .thanks in advance
Error-Message.JPG
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sledneck69
Asked:
sledneck69
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2 Solutions
 
hmareCommented:
Go to start, run and type in msconfig. Choose the startup tab and find that path. Uncheck the entry, and it will stop appearing. Next time you boot, you will see a message about changed startup entries. click do not show. I would also run malware bytes to clean out any junk.
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Mike_CarrollCommented:
MSConfig is only hiding the issue.

Get CCleaner here http://www.ccleaner.com 

Download and install it. Run the main cleaner and then run the registry cleaner. Then as suggested above, run MBAM free which you can get here http://www.malwarebytes.org/mbam.php

Restart and off you go. CCleaner will also sort out a lot of other stuff as well as that dll issue.
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sledneck69Author Commented:
I forgot to mention one vital point,,my fault..im sorry..but this issue is on EVERY station she logs into,not just limited to one ,her profile is roaming.So i have a hard time thinking it is a local machine issue
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hmareCommented:
Does she have a login script pointing to that dll?
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sledneck69Author Commented:
Umm ,,im not sure..theres quite a bit im not clear on yet, i mostly do desktop support but im trying to figure this one out on my own..can you give me some guidance on how to figure that out please?
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hmareCommented:
Log into active directory, right click on the user and choose properties. On the profile tab it tells you the name of the script.
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sledneck69Author Commented:
I installed the Malware scanner and selected her network drive and shared folders to scan,it found 7 items, i removed them rebooted and loged back in,error gone!!thanks everyone
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