Identify what my network is infected with
Posted on 2009-05-20
I have a random issue that has been appearing on my network for the last 2 months.
the machines boot up but use the stored profile to authentiicate the user. then the machine does not map the network shares. Outlook cannot connect to exchange.
I cannot execute start->run->cmd or start-> run-> regedit
if i login to the same computer with another users profile everything works fine, and if I log the original user into another computer everything works fine. it just seems to effect the one user on the one machine.
I have run all kinds of online malware scans and virus scans, nothing comes up.
the first couple of times we just wiped the machines and reloaded them. but it has happened enough now that i need to figure out where it is coming from.
I have a corporate firewall with MS firewall enabled on the laptops, we use symantec corporate edition.
I have no idea what this is or how it keeps getting on to my machines.
Has anyone run into this before, can it be cleaned and how do Istop it from crawling through my network?