I have a weird problem with Outlook 2007. A couple of days ago, a Windows XP user got an error message about a missing profile when starting Outlook 2007. When I tried to rebuild the profile, I received the following error message:
"The action cannot be completed. The connection to Microsoft Exchange is unavailable"
The Exchange server is Exchange 2007 SP1 with Mailbox, CAS, and Hub servers in one server. Outlook uses MAPI to connect to this server and it can be pinged from the user's machine. I have uninstalled and installed Outlook 2007 to no avail. I have gone through the MS KB927481 article and it doesn't appear to be the solution. The user can use OWA without any problems.
Further, other users in this machine do not have this problem and if this user logs on to another machine with Outlook 2007 installed and tries to use Outlook, he runs into the same problem. So the problem is most likely is the user's profile but I don't want to nuke it as it would be a pain to rebuild it.
Any solutions on how I can get this user's Outlook working are greatly appreciated and thank you.