Error when using ConnectComputer wizard on SBS 2003 domain

Title pretty much sums it up.  Windows XP clients.  3 of em, problem exists on all 3.  I get the ever so common "List of computers and users cannot be found" error when trying to join SBS domain using the connect computer wizard.  Client has only one DNS server assigned to it through DHCP.  The SBS server is the DHCP and DNS server.  I can join the domain using the network id wizard, so it's not a permissions issue or DNS issue or anything like that.  Problem is, the computers have been used for years as a standalone workstation and the owner refuses to reinstall anything, so I want all settings and everything migrated.  Only way I know to do that is through that *&^%& wizard.  I tried network ID and just copying over the old user profile to the new user that was set up, but all sorts of things broke doing that.  I need to use the wizard apparently

Any suggestions?  Anyone?  Please?
*****   CLIENT:   *****
 
Windows IP Configuration
        Host Name . . . . . . . . . . . . : AMRS-3
        Primary Dns Suffix  . . . . . . . : 
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : MLRX.local
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : MLRX.local
        Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connection
        Physical Address. . . . . . . . . : 00-21-9B-00-57-CA
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 10.0.8.8
        Subnet Mask . . . . . . . . . . . : 255.255.0.0
        Default Gateway . . . . . . . . . : 10.0.0.1
        DHCP Server . . . . . . . . . . . : 10.0.2.1
        DNS Servers . . . . . . . . . . . : 10.0.2.1
        Primary WINS Server . . . . . . . : 10.0.2.1
        Lease Obtained. . . . . . . . . . : Wednesday, May 20, 2009 6:01:57 PM
        Lease Expires . . . . . . . . . . : Thursday, May 28, 2009 6:01:57 PM
 
   *****   SERVER:   *****
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : mainserver
   Primary Dns Suffix  . . . . . . . : MLRX.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : MLRX.local
PPP adapter RAS Server (Dial In) Interface:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
   Physical Address. . . . . . . . . : 00-53-45-00-00-00
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.0.8.7
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Server Local Area Connection:
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : NETGEAR GA311 Gigabit Adapter
   Physical Address. . . . . . . . . : 00-18-4D-E9-39-F6
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 10.0.2.1
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 10.0.0.1
   DNS Servers . . . . . . . . . . . : 10.0.2.1
   Primary WINS Server . . . . . . . : 10.0.2.1

Open in new window

LVL 5
LinuxNtwrkngAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rettif9DaleCommented:
Are the workstations XP Pro or XP home? Home will not join a domain.
Assuming they are Pro, are you logged in as a local administrator? On the Local Area Connection property sheet for the workstations is file and printer sharing enabled? Under TCP/IP settings ->  Advanced -> DNS tab is Register this connections address in DNS box checked?
Did you use the wizard to setup DNS on the server? Did you configure a reverse lookup zone? can you ping by name (not IP) from the workstations to the server and from the server to the workstations?

Here are some useful links;
http://technet.microsoft.com/en-us/library/bb727005.aspx
http://msmvps.com/blogs/bradley/archive/2005/01/23/33632.aspx

rettif9

0
rettif9DaleCommented:
I looked right past this last night but I think I may see a problem. The server has two IP addresses;
WAN interface 10.0.8.7
Local Area Connection 10.0.2.1

The Client has an address of 10.0.8.8

That make me suspect that your client is on the same subnet as the WAN connection interface of the server. The workstations should be connected to the 10.0.2.x interface.

rettif9
0
rettif9DaleCommented:
I'm assuming that you are using the Server as a firewall for your local subnet based on the IP addresses of your DHCP and DNS servers.

BTW I wouldn't count on a seamless transition of user data and settings...

rettif9
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

LinuxNtwrkngAuthor Commented:
They are Pro workstations.  I'm quite positive that it's not a workstation problem, given that 3 workstations are seeing the exact problem.  I can join the domain using the Network ID wizard, so I also doubt it has anything to do with DNS related issues, but yes there is a reverse zone and they can ping each other.

You are correct, the addresses are different.  10.0.2.x is for servers, 10.0.8.x is for workstations, 10.0.4.x is for printers, etc.  That's why the subnet is 255.255.0.0.  Just helps keep things straight.  I really don't see how that would affect anything like this, but I did go ahead and give the workstation a 10.0.2.x address, and manually added a DNS entry for it.  Made no difference.

I've added several workstations to several different domains using the connectcomputer wizard and it's always been seamless.  That's the very reason I'm trying to do it that way.  As I said before, if someone has a better idea, I'm all ears.  Although I still would like to know what's wrong with this setup.

Thank you!
0
LinuxNtwrkngAuthor Commented:
Forgot... No, the server is not a firewall or router.  As was mentioned, the different address groups are for different purposes.  As for the WAN, that's simply for VPN.

Thanks again
0
rettif9DaleCommented:
You are correct with a /16 subnet mask they are all in the same subnet. I am still a little confused about putting both Server NICs in the same subnet though. Even if they aren't physically connected it may cause some routing problems for the server. Logically the server should be able to reach the gateway or any workstation on either interface. With a multi-homed Server I would setup a separate subnet for each interface.
I often use a similar numbering scheme for device IPs. I just use one octet instead of two.
I have found another link that may be helpful.
http://forums.techarena.in/small-business-server/864654.htm

rettif9
0
LinuxNtwrkngAuthor Commented:
Rettif,
You're misreading the output of ipconfig on the server.  There is only one NIC in the server.  The other set of addresses you're reading is the dial in interface (the virtual interface for VPN).

You actually managed to find a URL about this topic that I hadn't seen yet ;-)  But, alas, no joy.  Everything was set exactly the way they were suggested to be.  I'm stopping for the evening, but come morning I'll check the logs that URL mentioned and see if I can see anything in there that sheds some light.  I'll post back once I've done so.  In the meantime, if anyone has any ideas :-D

Thanks
0
LinuxNtwrkngAuthor Commented:
Crap.  I got so busy at work I completely forgot about this question, sorry.  There proved to be nothing useful in the log that was mentioned in the link you provided, rettif9.  It just said "list of computers and users could not be found" and then had a 4 digit (I think) error code.  I searched for 2 days looking for the meaning of that error code and found nothing useful.  The customer was getting anxious so I just gave up on that route and bit the bullet and added the machines to the domain manually.

I'm still curious as heck what happened to his server, but it just wasn't worth the stress of trying to solve.  I thank you very much for your help though, rettiff9.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.