Open gmail when I clicked on email link not working

Hi

When I click on any contact and a person is offline then compose is not opened in gmail

I have also installed google toolbar

But still I am not able to see that

Why is it happening
KaranGuptaAsked:
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uucknaaaCommented:
Hi

In Internet Explorer 8, you can see which toolbars you have enabled by selecting Tools, Toolbars.  If you don't see the Google Toolbar listed there, something is not installed right.  If you are using another version of the Internet Explorer and can't find where you enable tootbars, let me know and we'll figure out where to check those settings.

On the question of clicking on your contacts, where are you doing that?  In Gmail?

Waiting your response.
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KaranGuptaAuthor Commented:
Hi

Google toolbar is installed and I am using internet explorer 7.0
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manavsiCommented:
where are u clicking the person? email?? in normal web-page or in ur gmail inbox???

wating for ur response...

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Todd MummertCommented:

On the google toolbar,   in Settings->Options->More   do you have send with gmail selected?   If so, this should make mailto: links open a window to compose in gmail.
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KaranGuptaAuthor Commented:
Hi climbgunks

I didn't find the option you are talking about
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KaranGuptaAuthor Commented:
Hi manavsi

I am clicking on the person on Gtalk
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Lexan TronixTech SupportCommented:
First of all make sure you have Java installed, Flash player, shockwave.
You can get them all at www.adobe.com for free

I would recommend using Google Chrome browser which is really fast compared to Microsoft's Internet
Explorer. Switch to IE only when Google Chrome is not supported.

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manavsiCommented:
where else do u get it open??? I mean does the mail open in Outlook or some other email client???
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KaranGuptaAuthor Commented:
Hi

There are contacts list on gtalk some of them are online and some of them are offline.

When you click on the contacts which are online then a chat window will open, if a contact is offline then compose is open in internet explorer
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manavsiCommented:
well karan, we know that it opens in the IE or ur default browser, well my question is where does it open for you??? Are u getting a blank page in IE??? or IE doesn't open up at all???

awaiting ur reply
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manavsiCommented:
well, did u try this option??

Go to Google Talk Settings => General tab and check the box Open Gmail when I click on email links.

HTH
Manavsi
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KaranGuptaAuthor Commented:
Hi Manavsi

That option is already clicked

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manavsiCommented:
may be then, try downloading the gTalk again from: http://talk.google.com
and re-install and chk it.. if it will solve ur problem... :)

HTH
Manavsi
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subhachuCommented:
yes, may be try re-installing the gtalk it may clear ur issue
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KaranGuptaAuthor Commented:
Hi manavsi ,subhachu

I have reinstalled gtalk but still the same problem persists
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uucknaaaCommented:
Hi
Well .. this is probably redundant, but I'll ask anyway.  Are you sure you've alowed popups on the Gtalk site.  When mine brings up the window to send the email, allowing the popups was necessary.  You could try disabling popup blocking completely.  And you've probably got multiple popup blockers on your machine.
Imagine this .. you've installed the Google toolbar and it is not showing.  But everything about the toolbar is active, including the popup blocker.  You could disable the popup blocker in IE and uninstall the Google toolbar.
Let's see what happens.
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manavsiCommented:
well i should say, try one more thing... try typing an email id.. in the chat window to someone... and click on that,.. and chk if it opens the gmail or not.. if not... may be as uucknaaa said, you must have got popup blocker in ur system chk it... :)

HTH
Manavsi
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KaranGuptaAuthor Commented:
Hi Manavsi

I have turned off the popup blocker but still I am not able to open my gmail account.
You were suggesting some other option in your last post, I am not getting where you want me to type email ID. I am attaching the screen shot of the chat window.

Please tell me where should I type the email ID.

Regards
Karan Gupta
chat-window.bmp
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manavsiCommented:
well Karan, type it in the normal chat window.. like how u used to chat.. with ur friends....

Just a sample email ID like..

email@domain.com

and see if it gets in blue and click on that to chk if u r able to open it in compose of gmail... :)

HTH
Manavsi
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KaranGuptaAuthor Commented:
Hi Manavsi

No it doesn't get blue

Regards
Karan Gupta
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manavsiCommented:
cant u get ur link in the mail id??

cant u click the mail id u entered???

Then probably your Gtalk must be having some error.. did u download and install the new version or just re-installed the existing one???

Also, chk ur system for virus and other related programs... Using updated AntiVirus...

Manavsi
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