trampas56
asked on
exchange and blackberry
On a blackberry that is popping I have a problem. If I repy to someone the BB gives the recipient an invalid email address in the reply back to me field. For example; my email is steve@ but the person I reply to gets e@ and when they reply back to me it fails because e@ is non-existant.
We are using exchange but not BES. The exchange server is set up only as a lan provider. The actual domain name is set up with a provider and they forward emails to us. Do you think it is the blackberry adding the invalid reply to? Where would it be coming from? So far it only happens when I reply from the BB, not from Outlook.
We are using exchange but not BES. The exchange server is set up only as a lan provider. The actual domain name is set up with a provider and they forward emails to us. Do you think it is the blackberry adding the invalid reply to? Where would it be coming from? So far it only happens when I reply from the BB, not from Outlook.
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Hi, all you need to do is log onto your BlackBerry Web Client or use the Email Settings icon on the device to edit your account. From the edit screen there is an option to change your Reply address.
Any updates on the issue ?
ASKER
Turns out the provider had made some changes erroneously. Your tip sent me to them where they corrected the problem.
Thanks.
Thanks.
ASKER
The provider had made some changes to the account by mistake. doh!
Thanks!
Thanks!