QL2300 - BL460 c-class Mezzanine HBA Fibre Controller Error

Hi All,

Have been meaning to join this forum for some years now and have finally got stumpped enough to jump on-board!!

I have a problem with a Mezzanine HBA Fibre Controller operating in a BL460 c-Class blade that is connected to an EMC CX3-20 (baby SAN). There are 8 blades in the c-7000 enclosure that all have the same physical configuration. 4 of them are running ESX 3.0 with various WIn2003 server configs and they are happily communicating with the SAN switches and SP's. 3 of the 4 remaining Blade servers are configured with WIn2003 as primary OS doing various tasks. The Blade server that is having the communication error is running Win2003 with SQL and IIS installed. The OS is on the local Blade SAS drives and the SQL database is on a SAN attached LUN. Every couple of days I am getting the following error and the server all but completely shuts down. The System Event log is riddle with the error and remains the same until I reboot the system :-

The driver detected a controller error on \Device\RaidPort1.
0000: 0010000f 00660001 00000000 c004000b
0010: f0200000 00000000 00000000 00000000
0020: 00000000 00000000 00000000 00000000
0030: 00000000 c004000b

I have upgrade the Qlogic Fibre Channel drive to the latest version (9.1.7.65 3/27/09) and I am still seeing the problem. What baffels me is the irregularity of the problem. It may go a couple of days no problem with a fair bit of load on the SQL database before needing a reboot and then it might last 1 day.

I am suspicious of the Fibre Cabling and potentially bad connectors, however before I go moving anything around I just wanted to check if there were any know issues. The fact that none of the other servers are having issues says to me that it has to be the HBA card its self (or firmware maybe) or cabling or something I am completely over looking!! ;-)

Any comments would be much appreciated!

Thanks in advance
Chris
Vic, Australia



SLEDGE1981Asked:
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andyalderSaggar maker's bottom knockerCommented:
Sounds like you need the MS storport hotfix and latest Proliant support pack.
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andyalderSaggar maker's bottom knockerCommented:
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SLEDGE1981Author Commented:
Thanks for the info mate. Found everything I needed at http://driverdownloads.qlogic.com/QLogicDriverDownloads_UI/ResourceByOS.aspx?productid=937&oemid=65&oemcatid=58603

Have installed the latest supported drivers (9.1.7.16) and then installed Hotfix KB943545. The server has rebooted and come up OK. Will monitor for next few days and post the outcome

Cheers,
Chris
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andyalderSaggar maker's bottom knockerCommented:
I just checked HP's download and they list 9.1.7.65 in their downloads, http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1844105&prodTypeId=3709945&prodSeriesId=1844104&swLang=8&taskId=135&swEnvOID=1005#113223 however as we both know there's advice to downgrade to 9.1.7.16 which isn't even listed.

So I looked it up on HP Spock (sorry, you won't get access to that) and Win 32 bit isn't even listed any more, I think that's an error though.
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SLEDGE1981Author Commented:
Yeah thats correct Andyalder there seems to be a fair distance between what Qlogic are releasing and what Microsoft are supporting. I am using 32bit WIn2003.

The server has been up now for 5 days with out any issues so i'm assuming that the problem has been resolved. Thanks for the help guys much appreciated.

Cheers,
Chris
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