I have a end user that is trying to view excel spread sheets from a FTP server. However when he does so, he gets the error "The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended you cancel the download.
WIth that said, I know the file is not corrupted and I know its not our company firewall blocking the connections because I'm able to download all the files from that ftp site on a different computer using the same log in credentials as the machine thats not working. Also on this FTP site is PDF files. He is able to open them with no problems. It seems to be more of a microsoft office problem at this point. Does anybody have any suggestions that will allow us to open the spreadsheet? Also, if he clicks save to the message, it downloads the spreadsheet into a zipped folder and make a bunch of xml files which also never happens on the other machine.
i've attached a screen shot of what happens when the end user selects a file from the FTP site.