We are using BackupExec 11d on Exchange 2003 under Windows Server 2003.
We reached a point where our backups were taking well in to the afternoon and slowing down our network. Our consultants were backing up all system files every night, so I created a new backup job to backup just the data on weekdays. Two to three months later I needed to restore a mailbox, only to find there were no mailboxes listed in the recovery selection options.
As it turned out, my domain admin account does not have permissions to the top level of the information store, or something like that. I've changed the job to use the consultants credentials, and restorations now show the individual mailboxes.
However, we need to restore to individual mailboxes from the time period where my credentials were used. Our consultant tells me the individual mailboxes were not backed up since I had no rights to the top level of the store, and that the only way to restore to the mailboxes is to create a second Exchange server, name it the same as the one from which the backups were taken, restore the Exchange database file, and then recover the mailboxes from the build.
Is there any other, more efficient, easier way to restore mailbox data from those backups? We backup to tape.