Personal Antivirus Infection
Hello,
I am working on a Vista laptop trying to remove Personal Antivirus infection and I have searched online and have followed all instructions, removed all files and removed all registry entries and even run a microsoft malware removal tool listed for Personal Antivirus in an article I found on experts-exchange https://www.experts-exchange.com/questions/24321748/'Personal-Antivirus'-infection.html?sfQueryTermInfo=1 and still getting the error message when browsing pages like youtube that the page is dangerous and I need to get the "protection" for the laptop or I can try to continue without protection only to get the message again saying I need protection. When I click to get protection for the machine it takes me to a site where I have to pay $60 for Personal Antivirus. I am at a complete loss for what to do, my next step is format the system if no one has any suggestions.
Thanks in Advance!
I am working on a Vista laptop trying to remove Personal Antivirus infection and I have searched online and have followed all instructions, removed all files and removed all registry entries and even run a microsoft malware removal tool listed for Personal Antivirus in an article I found on experts-exchange https://www.experts-exchange.com/questions/24321748/'Personal-Antivirus'-infection.html?sfQueryTermInfo=1 and still getting the error message when browsing pages like youtube that the page is dangerous and I need to get the "protection" for the laptop or I can try to continue without protection only to get the message again saying I need protection. When I click to get protection for the machine it takes me to a site where I have to pay $60 for Personal Antivirus. I am at a complete loss for what to do, my next step is format the system if no one has any suggestions.
Thanks in Advance!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
icecake
Did you disable system restore before performing your steps? It is sometimes required to disable system restore and perform a restart as some infections as copyed here. You should give that a try and see if it helps.
Hi there,
Check your startup list.
1. Click on Start
2. Click on Run...
3. Type: msconfig and press enter
4. Click on the Startup tab and uncheck everything you do not wish to boot up. Including that Personal Antivirus thing.
5. When you're done press Apply then press Ok and reboot your system.
Kind regards,
Tosko
Check your startup list.
1. Click on Start
2. Click on Run...
3. Type: msconfig and press enter
4. Click on the Startup tab and uncheck everything you do not wish to boot up. Including that Personal Antivirus thing.
5. When you're done press Apply then press Ok and reboot your system.
Kind regards,
Tosko
ASKER
Thank you so much for that program link, I was ready to go crazy from this malware.
You can use this removal guide in future: http://www.geekpolice.net/malware-removal-guides-f12/how-to-remove-personal-antivirus-delete-guide-t7526.htm