Out Of Office Assistant in Outlook 2007 not working

We are using Outlook 2007 with Exchange 2007. Out of Office Assistant is not working for one of our users. I just tested OOA for myself, and it works just fine for me, so it has something to do with this user.
LVL 8
pzozulkaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Can you take a Dump of a good and bad user
Get-Mailbox -Identity "user" |fl
0
pzozulkaAuthor Commented:
pavelz.txt is a dump of a normal mailbox.
anac.txt is a dump of the mailbox with the problem
pavelz.txt
AnaC.txt
0
MesthaCommented:
Was the user migrated across from an older version of Outlook? I have seen this where the rule gets stuck. Doing an outlook.exe/ cleanrules will usually resolve the problem.

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I found one difference that in Ana there are 2 X400 addresses whereas there is 1 usually and if we use OWA for the affected user what is the outcome.
0
pzozulkaAuthor Commented:
In an unrelated issue in another post, an expert suggested to move this mailbox temporarily to another store for testing purposes. Then I moved the mailbox back to the original store over-writing the existing mailbox. This somehow automatically fixed the problem with OOA.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.