PearsonAus
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Unable to open JPEG files
We recieve .JPEG/JPG files from MAC and we are unable to open them under Windows XP. Everytime we get these files it gives us the error message "You can't view the file" from Windows Picture & Fax Viewer. We have tried it with Paint Brush or Microsoft Office Picture Manager. Same issue.
We can view those files if we have ACDsee or Irfanview no problem. So it is for sure that it is nothing wrong with the file. But our management doesnt aprrove to have any picture view software. They want to us to fix this via Windows patches.We need a Microsoft patch which helps to get this fixed.
Can you please help me here?
Goblin--Emty-Chair----2.jpg
We can view those files if we have ACDsee or Irfanview no problem. So it is for sure that it is nothing wrong with the file. But our management doesnt aprrove to have any picture view software. They want to us to fix this via Windows patches.We need a Microsoft patch which helps to get this fixed.
Can you please help me here?
Goblin--Emty-Chair----2.jpg
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Thanks alot for the effor. But I just found out that those files are not been able to open via standard MAC picture viewer. Looks like some issue with Adobe Photoshop. I am investigating this.......
I'll make a claim for the points with my answer of https://www.experts-exchange.com/questions/24429714/Unable-to-open-JPEG-files.html?cid=238&anchorAnswerId=24447754#a24447754 in association with the questioner's comment in https://www.experts-exchange.com/questions/24429714/Unable-to-open-JPEG-files.html?cid=238&anchorAnswerId=24448068#a24448068
Whoops.
Split points with Kavostylin due to comments in https://www.experts-exchange.com/questions/24429714/Unable-to-open-JPEG-files.html?cid=238&anchorAnswerId=24447150#a24447150 who also identified the file format inconsistency.
Split points with Kavostylin due to comments in https://www.experts-exchange.com/questions/24429714/Unable-to-open-JPEG-files.html?cid=238&anchorAnswerId=24447150#a24447150 who also identified the file format inconsistency.
The last we heard from PearsonAus was that the files weren't even viewable using the standard MAC viewer. From 24448068 the problem appeared to be some issue with Adobe that was going to be investigated and come back with specifics.
Jpeg and jpg are not the same file types. Also, there are many different jpg types. If you look are the image properties you'll see differences. Check out this link:
http://forums.techguy.org/digital-photography-imaging/563505-i-cant-open-jpg-file.html
Hope this helps.