We recieve .JPEG/JPG files from MAC and we are unable to open them under Windows XP. Everytime we get these files it gives us the error message "You can't view the file" from Windows Picture & Fax Viewer. We have tried it with Paint Brush or Microsoft Office Picture Manager. Same issue.
We can view those files if we have ACDsee or Irfanview no problem. So it is for sure that it is nothing wrong with the file. But our management doesnt aprrove to have any picture view software. They want to us to fix this via Windows patches.We need a Microsoft patch which helps to get this fixed.
Can you please help me here?