Issues with Trend officescan and Windows Terminal server\Profiles

Posted on 2009-05-21
Medium Priority
Last Modified: 2013-11-21

We've been having issues with using trend officescan and terminal servers and we're wondering if anyone has had similar issues? We are using version 8 which apparently shouldn't have issues like version 7 did, however, we still are.

Basically when a user logs on it takes about 2-5 minutes to load a profile but as soon as we stop trend realtime scan in services it loads in about 5 seconds. It's loading a profile from another server and sometimes the issue is the profile server (we  have to disable trend on) and sometimes the terminal server and sometimes both. If anyone has had similar problems or has any suggestions for a possible solution it would be most appreciated.

Also if someone is using a different anti virus product specifically for terminal services or has any recommendations it would also be appreciated.
Question by:Gemini07
LVL 21

Accepted Solution

snusgubben earned 750 total points
ID: 24448315
We use Office scan 8.0 on our TS's without any issues. Sounds like you use roaming profiles, correct?

I'm not in fron of the Office scan server atm, so I can't verify, but check if there is a checkbox to disable scanning of network drives. The TS should not do the scanning. This is the fileservers job to scan.


Author Closing Comment

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