Printers loseing object type and settings in AD. Also, they are not being added to the directory. ASDI and AD both show a decreasing number of objecttype "printQueue".

Their are two problems most likely related but I cannot understand how.

1. Installed printers will not get published in AD most of the time. 1/10 actually gets added to the domain directory. (We can still print to the printers, but only by giving a path to our print server, not by browsing the directory).

2. Printers of all different makes,  models, and driver types (PS, PCL5, PPD, ECT). are not holding their "enable enhanced printer features" setting for more than 36-52 hours. Literally, we change the printers to provide enhanced features, and after a few days one by one they reorient themselves as basic features only.

Regarding the first problem, yesterday 36 printers (out of about 80) were in our directory. Today our directory only has 16, and none of those live off our primary print server. The ones that held their status as a member of our directory were various local printers and a few off an older, now obsolete pint server.

Pulling my hair out would be an understatement.

Factors that may be contributing

About 5 weeks right after we deployed the new print server our primary DC crashed hard. After a 24 hours shift, we got the DC to relinquish it's roles to what is now our PDC. The hand-off was healthy, but before this about 9 months we also lost a non-primary DC which was not pulled of the network correctly.  We finally went through manually and removed/changed/updated all of the dns pointers only recently when our PDC went down.

When we did set up the new print server, we kept it the same name as the old one. This was probably a mistake. Since our PDC went down at the same time as our current print server was put into production, I can't specifically say that it was keeping the name the same which caused us all of these problems. But I suspect it didn't help. Anyway, we renamed our old print server and left it on the network. So now we have three official print servers, the new and old main ones and the backup which is virtualized, and out of those, only the virtualized one is allowing printers to be published.

I have been going through AD to see if the previous network administrator added rules to prohibit printers being published, but if he did they are not where they should be. I have found no rules, and the fact that client machines with dramatically reduced security privileges can publish them but own own server can't leads me to think that  it's not an AD rule.

Perhaps related perhaps not is that AD is also not deploying printers to workstations. Using the latest version of AD it is possible to target a group of computers and deploy (without a script) printers based either of login or startup, and it's doing neither.

We only have very basic security rules set up on our printers, and they are all the same.

I'll post more information when I do some more test. In the mean time, if anyone had any ideas it would be great. I don't understand why so many things with identical permissions are acting so differently. Some printers will hold their advanced attributes for days, others seem to lose it faster.

We are a small college environment with about 200 computers. We currently use print tracking software.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

CCUITAdminAuthor Commented:
Restarting our print server this time gave all 81 printers directory status. We'll see how long this last.
CCUITAdminAuthor Commented:
It also disabled advanced printing features on all of them.
CCUITAdminAuthor Commented:
After searching Experts exchange some more I found out why the printers are losing their advanced printing features. The end of this article describes the fix.

I still don't know why printers are not being deployed directly by AD, or why they are losing their directory status.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
CCUITAdminAuthor Commented:
Using the print command line interface I was able to get the printers to hold their status as being shared in the directory and their advanced printing features. The last problem, printers not being published, I am opening as aseperate ticket.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Active Directory

From novice to tech pro — start learning today.