Services File on x64 Windows Server 2003

This is odd to me.  We have a business application that requires an entry in the "Services" file found in the C:\windows\system32\drivers\etc.. Folder.  I just do what they said, add the entry and it works fine on ALL servers that are 32bit\x86.

On our new 2003 x64 terminal server we are specifically getting an error that the entry is Not in this "services" file.  I'm not attempting to troubleshoot the business application but rather trouble shoot this service file.

Is there a way to check that my entry is correct read?

I've also assume that the simple fact that this folder is "System32" and that this is a x64 bit server I would need to create these files somewhere else.  So I've copied the service file into a created folder c:\windows\syswow64(whaterver it is)\driver\etc - No help.  I've copied that file 2 directories higher - No help.

As you can see I'm shooting in the wind here.

Thanks!
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NiceShotManAsked:
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
If you do not know the path exactly, FileMon or ProcMon from www.sysinternals.com are a great help. Just filter them on your image, and booom, it tells you which files were searched, not found, found, opened, written ...

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NiceShotManAuthor Commented:
I've used those tools and they are great.  I was really hoping that this was the answer but this did not help.  I did not see the application specifically accessing this file or attempting to.

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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Using ProcMon (or RegMon), do you see any registry access regarding this process?
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NiceShotManAuthor Commented:
A HUGE list.  It is a terminal server as well.  The application works, it is just a portion of it that requires windows to have that service line added in the services file.  This is the portion that instructs the configure the service file as well.
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
I reckon it is looking into registry, not finding the key it searches for, and though not accessing the service file.
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NiceShotManAuthor Commented:
None of the registry paths are accessing this file via the registry.  I've check and I can see how this "Process Monitor" could sure solve some problems.  I will be sure to keep it in my toolbox.

I'm curious to find someone with knowledge on this services file.
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NiceShotManAuthor Commented:
It would be nice if I could get some more ideas on this.  Maybe some old school lmhost\service file guys?  I lack the knowledge of how this "services" file actually works.  I have a feeling that it is old school as the lmhost file.  These are just assumptions, so some feed back would be awesome!  Thanks
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
No, the service file is not old-school. But I never heard of a software relying on the existence of an entry in that file. Usually, it's for information only. And it should undergo the same rules as the hosts file, which is
   system32\drivers\etc        for 64bit
   SysWOW64\drivers\etc    for 32bit


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NiceShotManAuthor Commented:
Thanks.  I believe I've placed the file in both directories.  Are you aware of a way to confirm that windows is using this correctly and my Specific entry in the services file?
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
No, I could not even check with ProcMon - seems I have the same problem as you there ...
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NiceShotManAuthor Commented:
Any other options on this one?
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