Optical drive not recognized

Hi,
I recently replaced the CDR/W drive in my XP Pro SP3 laptop with a DVD burner. It worked fine for awhile. then recently I went to burn a DVD and found that the burner was not listed under My Computer or in the Device List. However, performing a refresh of the Device List caused it to show up and then it was able to be used normally to read and burn DVDs and CDs.

However, now everytime I want to use it I have to refresh the Device List to get it to be available. Apparently, whenever the laptop is restarted it is no longer recognized. How can I resolve this?

Thanks,
Bill
westoneAsked:
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techzterCommented:
Next time you reboot go into your BIOS before the system boots into Windows. Is it being recognized at that point?
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westoneAuthor Commented:
No it is not. The laptop is a Compal model CL51-15 and the BIOS is Insyde MobilePro v. 4.00.00. I have been searching the Compal and Insyde websites, but no updates for this particular model laptop. I just sent an e-mail to laptop support at Compal.

Google revealed a number of folks seeking updates for this BIOS as well, and having trouble finding them. I'll keep looking. Let me know if you can help finding the BIOS update.
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techzterCommented:
Do you have an option to force the BIOS so see the drive instead of it using auto detect to find the DVD rom?
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westoneAuthor Commented:
No, the BIOS does not have any utility for auto-detecting or entering the drives specs.  It just list the recognized drives, and under "CD/DVD" it says "None". That info can only be viewed, it cannot be selected or modified.

Still no luck finding a BIOS update. It's starting to look one may not be available. The laptop is 6 years old. It still works fine otherwise and I would like to keep using it. I may just need to re-install the original CD burner. It still works I just wanted a DVD burner because I sometimes need to burn large amounts of data when retrieving from an old HDD.
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techzterCommented:
That is a tough situation. I wasn't able to find an updated BIOS either. There may not be one available. You could call Compal support to verify. The hardware warranty I am sure is outdated but they may answer your question anyway.

You could also perhaps consider an external USB or firewire (if you have that connection) DVD-Rom. Transfer rates wouldn't be as fast but it may work better in your situation.
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westoneAuthor Commented:
Thanks for the help.
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