Optical drive not recognized

I recently replaced the CDR/W drive in my XP Pro SP3 laptop with a DVD burner. It worked fine for awhile. then recently I went to burn a DVD and found that the burner was not listed under My Computer or in the Device List. However, performing a refresh of the Device List caused it to show up and then it was able to be used normally to read and burn DVDs and CDs.

However, now everytime I want to use it I have to refresh the Device List to get it to be available. Apparently, whenever the laptop is restarted it is no longer recognized. How can I resolve this?

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techzterConnect With a Mentor Commented:
That is a tough situation. I wasn't able to find an updated BIOS either. There may not be one available. You could call Compal support to verify. The hardware warranty I am sure is outdated but they may answer your question anyway.

You could also perhaps consider an external USB or firewire (if you have that connection) DVD-Rom. Transfer rates wouldn't be as fast but it may work better in your situation.
Next time you reboot go into your BIOS before the system boots into Windows. Is it being recognized at that point?
westoneAuthor Commented:
No it is not. The laptop is a Compal model CL51-15 and the BIOS is Insyde MobilePro v. 4.00.00. I have been searching the Compal and Insyde websites, but no updates for this particular model laptop. I just sent an e-mail to laptop support at Compal.

Google revealed a number of folks seeking updates for this BIOS as well, and having trouble finding them. I'll keep looking. Let me know if you can help finding the BIOS update.
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Do you have an option to force the BIOS so see the drive instead of it using auto detect to find the DVD rom?
westoneAuthor Commented:
No, the BIOS does not have any utility for auto-detecting or entering the drives specs.  It just list the recognized drives, and under "CD/DVD" it says "None". That info can only be viewed, it cannot be selected or modified.

Still no luck finding a BIOS update. It's starting to look one may not be available. The laptop is 6 years old. It still works fine otherwise and I would like to keep using it. I may just need to re-install the original CD burner. It still works I just wanted a DVD burner because I sometimes need to burn large amounts of data when retrieving from an old HDD.
westoneAuthor Commented:
Thanks for the help.
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