Unsubscribe from mailing list in Constant Contact, how to update it in ACT

Hi Guys

I am using Constant contact for masssive mailing, when somebody wants to unsubscribe, they click and htat gets done automatically in Constant contact, but i have to manually do it in ACT.

Also from my list serv? ACCoRD

Is there a way to do this automatic.


Please advice
titorober23Asked:
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50calCommented:
Hi,

There is no automatic way to un-subscribe from mailings in Act, As a workaround you can..
*Create a field on the layout (A yes/no Field) called something like Do Not Mail.
*Create a Group called MailTo
*Select Add/Remove contacts for that group and then edit criteria in the dynamics group section
*Set field name to Do Not Mail, the operator to equal to and then value to false
This will bring all the contacts that do not have a tick in that box into the group automatically, so when someone un-subscribes tick that box and they will be removed from the group - all you need to do then is send the mailer to that group.
Hope that helps.

50cal.
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titorober23Author Commented:
when they unsubscribe, they get unsubscribe automatically from Constant Contact, but i have to do it manually from ACT

How do i update it on ACT
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Does Constant Contact send you a list of people who unsubscribe?
If so, how do that they do this?
In what format is it?
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titorober23Author Commented:
in constant contact they have the option to unsubscribe, so they get automactly unsuscribe from constant contact, but my contact list is also in ACZT, so i have to manually delete them from act from my listserv (Accord)
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
When they unsubscribe from CC, does CC send you their details?
If so, in what format?
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titorober23Author Commented:
they send me an email, i also can export or generate a report in CSV or Test format
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Then you could merge the data into your ACT! database with itImport - http://www.glcomputing.com.au/main/57/1
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titorober23Author Commented:
how do i tell ACT to flag those as unsusbcribed
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Create a field in ACT! that you can use for opt-in or opt-out and update the field from the list you get back
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