Powerpoint - Intermittently losing  "Picture (Enhanced Metafile)" from the Paste Special Menu

Metafore-IT
Metafore-IT used Ask the Experts™
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I'm hoping someone can assist me with this odd one.

I have a client who is copying a chart from Excel and pasting it into Powerpoint as a "Picture (Enhanced Metafile)". This problem has been known to occur most often when there are multiple applications running at once. If she closes some applications ane goes right back to the paste special menu, then the "Picture (Enhanced Metafile)" optino is available and she can paste the chart without any issue.

I have rebooted the PC, and also ran a repair on Microsoft Office. Does anybody know what could be causing this issue? It's not related to the documents because this happens on any powerpoint document for her.

Thanks guys!
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Naser GabajE&P Senior Software Specialist

Commented:
Greetings Metafore-IT,

I believe it's a matter of Lack of RAM, try to increase the RAM and let me know.

Author

Commented:
Thanks, I'll try that and report back.

Author

Commented:
I just checked this machine and it's a Core 2 Duo @ 2.7Ghz with the maximum amount of 4GB of RAM. This is also running under Windows Xp Pro. Any other suggestions?

Author

Commented:
Bumping this thread to see if anybody else has some suggestions. I'll probably try rebuilding the user's profile next week.
Well, after checking with the client again, she finds that she is able to get around this porblem by jsut having fewer applications open. She didn't want to do a profile rebuild for now because of the hassle. Thanks for the feedbock on this issue!

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