Using CCA with Cisco 2811

Posted on 2009-05-24
Medium Priority
Last Modified: 2013-12-27

We have a Cisco 2811 router running Call Manager & Unity Express. This is the only use we're making of the router. I noticed Cisco has a great tool to configure CME via GUI called CCA (or Cisco Configuration Assistant). I'd love to use this tool, but unfortunately it seems like it is not supported on 2811, only for UC500. I can't seem to understand why though, since as far as I know both are running the same software for voice (CME). I understand Cisco has a sister product for configuring ISRs called CCP but it seems to be outdated and lacking a lot of the great functionality available in CCA (especially for voice related configurations).
Can anyone provide some insight on the subject? Perhaps there is a better and easier way to configure CME on a 2811 other than using CLI? (I know there's a web interface (/ccme.html) but it seems to be quite lame)


Question by:dilberty
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Accepted Solution

Ilir Mitrushi earned 2000 total points
ID: 24461500
the latest version of CCP has improved lots on voice configuration, check the beta version.

Author Comment

ID: 24461516
Thanks. Where can I find the beta version?
Btw - Why doesn't Cisco make one tool to configure them all? It seems like it's not making any sense to maintain so many different set of tools - SDM, CCA, CCP...

Expert Comment

by:Ilir Mitrushi
ID: 24461564

here is the link - you will need a cco account and appropriate access rights to download it.
your question about one integrated solution makes lots of sense and lets hope that Cisco will do something about this.
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Author Comment

ID: 24461633
Thanks again. I know this may be somewhat of a different question, but could you also suggest a method to view call logs? I'd like to get a detailed view on incoming and outgoing calls per extension.

Expert Comment

by:Ilir Mitrushi
ID: 24461654
My knowledge is very limited in this area so I did quick search and here is a link you maybe find useful.
LVL 79

Expert Comment

ID: 24462697
Cisco Configuration Assistant does not support Call Manager Express. It only works with the UC500 series.
Although the UC500 is basically a stripped down version of UCME with UCE, the CCA software only works with the UC500.

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