The RAID Storage Manager Agent service terminated unexpectedly. It has done this 1 time(s)

I receive this message in my system event log every day.

The RAID Storage Manager Agent service terminated unexpectedly. It has done this 1 time(s).

Source: Service Control Manager
Category: None
Event ID: 7034
Type: Error

Does this mean I have faulty hardware? If so, can the source be narrowed down? RAID Controller card, SCSI Cable, Hard Drive?

On a Sunday the system went down and the tech support member of a business sales company claimed the source was a surveillance computer. This surveillance computer has a static ip address and is on Windows XP Home edition. I can't imagine how a non-networked computer could cause the Domain Controller (the server with this error) to stop working or crash. It appears that the sub-unit terminals are trying to promote themselves above the Domain Controller on three different occasions as noted below. This "The RAID Storage Manager Agent service terminated unexpectedly. It has done this 1 time(s)" has happened every day for as far back as the event logs go. The repetitive unplugging of the network cable was instructions by the tech support of the business sales company. They diagnosed that a Win XP Home computer was causing the network to crash. Is that even possible? All the computer does is use dyndns.org and allow remote viewing of a security camera. It is not networked to the domain, nor does it have any elevated access over it.

On the day of the crash, the following reports are summarized for 05-17-09.

System:

05-17-09 System - 7:00:39 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:31:11 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:31:11 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 5:46:27 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----


05-17-09 System - 5:46:43 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 5:55:27 - Error - Source: MRxSmb - Category: None - Event ID: 8003

Type: Error - User: N/A - Computer: FUTURESVR

The master browser has received a server announcement from the computer POS3 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F58461E9-2F79-4928-9767. The master browser is stopping or an election is being forced.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:08:32 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 6:08:40 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 6:16:12 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:24:18 - Error - Source: MRxSmb - Category: None - Event ID: 8003

Type: Error - User: N/A - Computer: FUTURESVR


The master browser has received a server announcement from the computer POS4 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F58461E9-2F79-4928-9767. The master browser is stopping or an election is being forced.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:27:32 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 6:27:50 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 6:36:13 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:49:56 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 6:50:10 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:07:27 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:07:36 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:31:19 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:35:25 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:36:16 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:38:13 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:47:08 - Warning - Source: b57w2k - Category: None - Event ID: 4

Type: Warning - User: N/A - Computer: FUTURESVR

Broadcom NetXtreme 5751 Gigabit Controller: The network link is down.  Check to make sure the network cable is properly connected.

-----

05-17-09 System - 7:47:44 - Error - Source: Service Control Manager - Category: None - Event ID: 7034

Type: Error - User: N/A - Computer: FUTURESVR

The RAID Storage Manager Agent service terminated unexpectedly.  It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:58:29 - Error - Source: MRxSmb - Category: None - Event ID: 8003

Type: Error - User: N/A - Computer: FUTURESVR


The master browser has received a server announcement from the computer POS1 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{F58461E9-2F79-4928-9767. The master browser is stopping or an election is being forced.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.






Application:

05-17-09 System - 7:00:36 - Warning - Source: Userenv - Category: None - Event ID: 1517

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

Windows saved user FUTURE\Administrator registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

 This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:03:29 - Warning - Source: WinMgmt - Category: None - Event ID: 63

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:03:31 - Warning - Source: Perflib - Category: None - Event ID: 2003

Type: Warning - User: N/A - Computer: FUTURESVR

The configuration information of the performance library "C:\WINDOWS\system32\infoctrs.dll" for the "InetInfo" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:38:31 - Warning - Source: WinMgmt - Category: None - Event ID: 63

(duplicated)

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:43:13 - Warning - Source: Ci - Category: Ci Service - Event ID: 4132

Type: Warning - User: N/A - Computer: FUTURESVR


1 inconsistencies were detected in PropertyStore during recovery of catalog c:\system volume information\catalog.wci.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:43:13 - Error - Source: Ci - Category: Ci Service - Event ID: 4132

Type: Error - User: N/A - Computer: FUTURESVR

Content index on c:\system volume information\catalog.wci is corrupt. Please shutdown and restart the Indexing Service (cisvc).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 5:43:13 - Error - Source: Ci - Category: Ci Service - Event ID: 4126

Type: Error - User: N/A - Computer: FUTURESVR

Cleaning up corrupt content index metadata on c:\system volume information\catalog.wci. Index will  be automatically restored by refiltering all documents.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:19:37 - Warning - Source: WinMgmt - Category: None - Event ID: 63

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

(duplicated)

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 6:39:26 - Warning - Source: WinMgmt - Category: None - Event ID: 63

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

(duplicated)

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:41:45 - Warning - Source: WinMgmt - Category: None - Event ID: 63

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

(duplicated)

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----

05-17-09 System - 7:51:13 - Warning - Source: WinMgmt - Category: None - Event ID: 63

Type: Warning - User: NT AUTHORITY\SYSTEM - Computer: FUTURESVR

(duplicated)

A provider, PerfProv, has been registered in the WMI namespace, ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon, to use the LocalSystem account.  This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.







DNS :

05-17-09 System - 6:16:27PM - Error - Source: DNS - Category: None - Event ID: 4015

Type: Error - User: N/A - Computer: FUTURESVR

The DNS server has encountered a critical error from the Active Directory. Check that the Active Directory is functioning properly. The extended error debug information (which may be empty) is "". The event data contains the error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----
05-17-09 System - 6:16:27PM - Error - Source: DNS - Category: None - Event ID: 4004

Type: Error - User: N/A - Computer: FUTURESVR

The DNS server was unable to complete directory service enumeration of zone _msdcs.Future.local.  This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it.  Check that the Active Directory is functioning properly and repeat enumeration of the zone. The extended error debug information (which may be empty) is "". The event data contains the error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----
05-17-09 System - 6:16:27PM - Error - Source: DNS - Category: None - Event ID: 4004

Type: Error - User: N/A - Computer: FUTURESVR

The DNS server was unable to complete directory service enumeration of zone 1.168.192.in-addr.arpa.  This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it.  Check that the Active Directory is functioning properly and repeat enumeration of the zone. The extended error debug information (which may be empty) is "". The event data contains the error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-----
05-17-09 System - 6:16:27PM - Error - Source: DNS - Category: None - Event ID: 4004

Type: Error - User: N/A - Computer: FUTURESVR

The DNS server was unable to complete directory service enumeration of zone Future.local.  This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it.  Check that the Active Directory is functioning properly and repeat enumeration of the zone. The extended error debug information (which may be empty) is "". The event data contains the error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
boxerbreedAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

PlusITCommented:
First thing i would do i update raid driver and software to latest versions.

Did you disconnect the network cable itself when you event viewer was logging the disconnects?

A client computer on the netork letting a DC crash is unlikely but always possible if the clients has a virus for instance.
0
boxerbreedAuthor Commented:
I will check to see if the drivers need updating, but this system was designed specifically for business sales. I did not setup this network, I'm just trying to fix it.

I myself did not directly disconnect, but my coworker did every time it was logged. That was the tech support company attempting to get the system back up, which they did.

My problem is what they blamed. They blamed the surveillance computer. We setup a windows xp home computer with geovision and canon vb-c60 ip cam software for surveillance. It is on the same router, with just three ports forwarded to it specifically on a static ip address. This static ip address is nowhere near the range that dhcp is offered via the router, but I'm almost positive that the DC and all its touch screen terminals are static ip addresses as well. That should not be the problem. They claimed that when they unplugged the surveillance computer's network cable, that the business sales system was able to work again.

I have my doubts.

First of all, its not connected to the domain. Second of all, its a dedicated computer which only is in communication with dyndns.org, geovisions dynamic ip address software, and logmein.com. It does not speak to the DC nor does it have any access within the domain. The activity log of the surveillance computer shows a gap of inactivity from around the 13th to the 21st. Apparently, the surveillance computer wasn't working for days. If windows wasn't recording any event logs in the time frame that the business sales system went down, is it a good possibility that it was the surveillance computer which caused this problem?

People at work are quick to blame me and my friend who setup this surveillance system. It's the typical, if something goes wrong blame the last guy who worked on the computers.

I hope I nor my friend created a network conflict which somehow reached over and stopped the business sales system from working.

I would feel much better knowing we didn't cause the problem with that xp home computer.

Any feedback or suggestions from this point on would be appreciated.
0
PlusITCommented:
i dont think the xp computer can be the issue, like you say it's a home.  It can't even join a AD domain.  
Be sure it's virus free though. Start with those raid drivers and software and go further from there.

Test with a new switch, do the obvious things first i'd say.

0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
boxerbreedAuthor Commented:
It turns out an ip cam was trying to use 192.168.0.30 and probably so was the business sales system. I've reconfigured the ip cam out of the typical low range and haven't had a conflict since.

Thanks for your help
0
rockford-ukCommented:
why do people pay for this subscription? with suggestions like "try the obvious first". clearly this site only caters for people that are not capable of dressing themselves in the morning.

so now i am off to "try the obvious". Why didnt i think to do that first? oh wait, no, i did.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.