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bigbigpig

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Information Store fails to start, events 1121 and 5000

After a routine reboot this week my Exchange 2003 server failed to start the Information Store.  The event logs are full of errors including ExchangeIS 1121 and 5000.

The 1121 says "Error 0x80004005 connecting to the Microsoft Active Directory."

The 5000 says "Unable to initialize the Microsoft Exchange Information Store service.   - Error 0x80004005."

Nothing has changed in our environment, it just stopped working this week.  I ran dcdiag, ExBPA, and policytest.  All were successful and returned no errors.

Thanks in advance.
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bigbigpig

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I forgot to mention this is Exchange 2003 SP2 on Server 2003 SP1.  It's not an SBS server, and the server is only an Exchange server.  It's not a domain controller.

Other event log errors include:

MSExchangeMU 1042: Metabase Update failed to read the Configuration namespace property from the domain controller. Error code is 80040a01.

MSExchangeDSAccess 2114: Process MAD.EXE (PID=2660). Topology Discovery failed, error 0x80040a02.

MSExchangeDSAccess 2114: Process INETINFO.EXE (PID=252). Topology Discovery failed, error 0x80040a02.
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Avatar of Manpreet SIngh Khatra
Manpreet SIngh Khatra
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Ok, that worked.  And I was able to mount both priv and pub manually.  Why would it not do this automatically?
At point of times IS cannot understand the configuration of the Stores and also at point of times it happens if there is Database corruption. So would recommend if you can verify the same by going to the App logs on the EXchange server and see if you are getting any errors with Source as MSExchangeIS.