Outlook mailbox full: Can we dump them off and archive them?

Posted on 2009-05-25
Medium Priority
Last Modified: 2012-06-21
Using Outlook and an exchange account, people that email this address receive message:
"your inbox is 111% full"
They can't delete all these emails because they contain important documents.
Can they not just archive them somehow?
..and will this then free up space on the mailbox?

So what is the best way to 'archive' and free up mailbox space?

Version: Outlook 2007 12.0.63..
Question by:rfwoolf
LVL 14

Accepted Solution

Kaffiend earned 1000 total points
ID: 24465196
If these are important documents, then you should NOT archive them to PST.  If they are archived to a PST, and a laptop gets stolen/lost, or a hard drive crashes, those important documents could be lost forever.

Is there a reason you do not wish to increase the mailbox size limit for these users?

LVL 59

Assisted Solution

by:Chris Bottomley
Chris Bottomley earned 1000 total points
ID: 24465544
Hello rfwoolf,

You can create a new PST store it anywhere in teh disk system and move the 'kept' items across then on conclusion compact the original PST to reset the size.  See:



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