Outlook mailbox full: Can we dump them off and archive them?

Using Outlook and an exchange account, people that email this address receive message:
"your inbox is 111% full"
They can't delete all these emails because they contain important documents.
Can they not just archive them somehow?
..and will this then free up space on the mailbox?

So what is the best way to 'archive' and free up mailbox space?

Version: Outlook 2007 12.0.63..
LVL 13
rfwoolfAsked:
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KaffiendCommented:
If these are important documents, then you should NOT archive them to PST.  If they are archived to a PST, and a laptop gets stolen/lost, or a hard drive crashes, those important documents could be lost forever.

Is there a reason you do not wish to increase the mailbox size limit for these users?

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Chris BottomleySoftware Quality Lead EngineerCommented:
Hello rfwoolf,

You can create a new PST store it anywhere in teh disk system and move the 'kept' items across then on conclusion compact the original PST to reset the size.  See:

http://support.microsoft.com/kb/287070

Regards,
Chris
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