Outlook mailbox full: Can we dump them off and archive them?

Using Outlook and an exchange account, people that email this address receive message:
"your inbox is 111% full"
They can't delete all these emails because they contain important documents.
Can they not just archive them somehow?
..and will this then free up space on the mailbox?

So what is the best way to 'archive' and free up mailbox space?

Version: Outlook 2007 12.0.63..
LVL 13
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

If these are important documents, then you should NOT archive them to PST.  If they are archived to a PST, and a laptop gets stolen/lost, or a hard drive crashes, those important documents could be lost forever.

Is there a reason you do not wish to increase the mailbox size limit for these users?


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Chris BottomleySoftware Quality Lead EngineerCommented:
Hello rfwoolf,

You can create a new PST store it anywhere in teh disk system and move the 'kept' items across then on conclusion compact the original PST to reset the size.  See:


It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.