Internet connection stops after a few minutes to an hour

My internet connection stops working after either a few hrs or a few minutes.  It appears that this happens because of a lack of activity and also more at night than during the day.  The office computers are all HP notebooks confiqured to run wirelessly.  This happens with only one notebook. It seems to have happpend when mozy.com was configured for unlimited backup.  I do not have ZoneAlarm and never had.  When conputer goes off line then I need to reboot.
ssaadvocateAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Kerem ERSOYPresidentCommented:
Hi,

I guess your internet router has a feature called "inactivity detection" and if your line is inactive for some time it drops the connection. Go to the settings page of your internet router and chance the WAN connection to "Always On" instead of "Off after some minutes of inactivity"

Cheers,
K.
0
ssaadvocateAuthor Commented:
The connection drops only one computer.  All notebooks care wirelessly connected.  This problem did not appear until a week or so ago.
0
mikebernhardtCommented:
Well if it's only one computer, I would suspect a problem in the computer, not the internet connection...

Does the computer lose all network or just internet? If the former, it's obviously a laptop problem. If the latter, does your router have any kind of logging? Maybe it will tell you something.
0
Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

ssaadvocateAuthor Commented:
The problem has been resolved.  It appears that the backup software whch is a seperate external harddrive was modified on an update and what was happening was the backup would start and then run into a program error and would break the internet connection.  I reconfigured the software and now everything is great.  Thanks for you assitance.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kerem ERSOYPresidentCommented:
Yeah :) So the problem was not the messages you'd seen in the logs ;-) as I've indicated :)
0
Kerem ERSOYPresidentCommented:
Sorry I've posted to the wrong question :) Feel free to close the question..
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Broadband

From novice to tech pro — start learning today.