asked on

Laptop not getting Gateway from DHCP Server

Good morning,

I have someone who came back after some months with a re-rolled laptop. Our wireless access to our network is MAC filtered, and his MAC address is programmed in. So he connects wirelessly fine it looks like. My own laptop and a couple others are working fine off the same point that also use MAC address filtering.

The DHCP server is giving his laptop everything BUT the gateway address for some reason. Thus, no internet access. Actually, no access either to local network. The DNS and all the settings appear correct.

I can not figure out the problem.

Any ideas?

lucius_the

If it works for other notebooks, than there's something wrong with the laptop itself. Are you sure the laptop doesn't get a default gateway ? Could you go to command prompt and print me the output of "ipconfig /all" and "route print" commands ? This way we can know more.

Will Szymkowski

Hello there,

If other laptops are working then it would appear to be just an issue with the user laptop. I would check the settings on the wireless NIC to make sure that it is not setup for a static IP. If there are any settings set in there it could possibly be stopping the computer form getting the default gateway.

ArdentJW

ASKER

There are no overriding or static configurations. I posted the route print and ipconfig settings below. Sorry I took so long. Running around today! :)

Ethernet-adapter Draadloze netwerkverbinding:
 
        Verbindingsspec. DNS-achtervoegsel: sabagov.dom
        Beschrijving . . . . . . . . . . .:
          Broadcom 802.11a/b/g WLAN
        Fysiek adres. . . . . . . . . . . : 00-14-A5-EE-96-2E
        DHCP ingeshakeld. . . . . . . . . : ja
        Autom. configuratie ingeschakeld. : ja
        IP-adres. . . . . . . . . . . . . : 192.168.0.19
        Subnetmasker. . . . . . . . . . . : 255.255.254.0
        Standaardgateway. . . . . . . . . :
        DHCP-server . . . . . . . . . . . : 192.168.0.5
        DNS-servers . . . . . . . . . . . : 192.168.0.5
                                            192.168.0.6
        Primaire WINS-server. . . . . . . : 192.168.0.5
        Lease verkregen . . . . . . . . . : maandag 25 mei 2009 19:26:12
        Lease verlopen . . . . . . . . .  : dinsdag 2 juni 2009 19:26:12
 
Ethernet-adapter LAN-verbinding:
 
        Status van medium . . . . . . . . : medium ontkoppeld
        Beschrijving . . . . . . . . . . .:
          Broadcom NetXtreme Gigabit Ethernet
        Fysiek adres. . . . . . . . . . . : 00-17-08-40-66-B0
 
C:\Documents and Settings\tvink.ITS>route print
===========================================================================
Interfacelijst
0x1 ........................... MS TCP Loopback interface
0x2 ...00 50 56 c0 00 08 ...... VMware Virtual Ethernet Adapter for VMnet8
0x3 ...00 50 56 c0 00 01 ...... VMware Virtual Ethernet Adapter for VMnet1
0x4 ...00 14 a5 ee 96 2e ...... Broadcom 802.11a/b/g WLAN - Pakketplanner-minipo
ort
0x5 ...00 17 08 40 66 b0 ...... Broadcom NetXtreme Gigabit Ethernet - Pakketplan
ner-minipoort
===========================================================================
===========================================================================
Actieve routes:
Netwerkadres               Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1       1
      192.168.0.0    255.255.255.0      192.168.0.1     192.168.0.1       20
      192.168.0.0    255.255.254.0     192.168.0.19    192.168.0.19       25
      192.168.0.1  255.255.255.255        127.0.0.1       127.0.0.1       20
     192.168.0.19  255.255.255.255        127.0.0.1       127.0.0.1       25
    192.168.0.255  255.255.255.255      192.168.0.1     192.168.0.1       20
    192.168.0.255  255.255.255.255     192.168.0.19    192.168.0.19       25
     192.168.88.0    255.255.255.0     192.168.88.1    192.168.88.1       20
     192.168.88.1  255.255.255.255        127.0.0.1       127.0.0.1       20
   192.168.88.255  255.255.255.255     192.168.88.1    192.168.88.1       20
        224.0.0.0        240.0.0.0      192.168.0.1     192.168.0.1       20
        224.0.0.0        240.0.0.0     192.168.0.19    192.168.0.19       25
        224.0.0.0        240.0.0.0     192.168.88.1    192.168.88.1       20
  255.255.255.255  255.255.255.255      192.168.0.1     192.168.0.1       1
  255.255.255.255  255.255.255.255     192.168.0.19    192.168.0.19       1
  255.255.255.255  255.255.255.255     192.168.88.1    192.168.88.1       1
  255.255.255.255  255.255.255.255     192.168.88.1               5       1
===========================================================================
Permanente routes:
  Geen

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ArdentJW

ASKER

Just to note, 192.168.0.19 is the clients laptop

192.168.0.1 is my gateway

I hope the information is helpfull. I never had anything like this before - its odd. TCPIP settings show it all looks for address from a DHCP - there are no static settings.

- James

ASKER CERTIFIED SOLUTION

lucius_the

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