Configure Exchange Server and RWW to connect via Internet

I have jsut switched over ISP and configured the Primary and Alternate DNS using the connect to internet wizard in SBS 2003. I ran the connection Remote Web Work place. I was able to surf the internet but i wasn;t able to get any outside emails (hotmail email sent to my exchange server). I looked at the MX record lookup and saw that its still pointing to the old ISP IP address.

How can I get this working?

Thanks
cmdolcetAsked:
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Point-In-CyberspaceCommented:
Your domain dns is probably managed by your mantainer.
Go to the mantainer's site and in control panel for dns change the mx record pointing it to the new ip address.

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cmdolcetAuthor Commented:
can you explain this a little better?
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Point-In-CyberspaceCommented:
Well,

you own a domain called  example.com
this domain is registered through a mantainer or Isp like register.com or godaddy.com
you have to go to your mantainer site (register.com in my example), go to the management console for your domain and go to the dns records management. Here you can change the MX record to point to your new internet ip address.
If your domain is registered with your old isp you have to transfer the domain to the new isp or to a external mantainer like those i said before.
To know which mantainer have your domain management go to this page:
http://www.internic.com/whois.html
input your domain name (without www or any other thing. For example:
example.com
and look in the output line with REGISTRAR word. It's your mantainer.

Some mantainers don't permit to customers to directly manage dns records so you have to talk to mantainer's support to modify MX record.


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cmdolcetAuthor Commented:
Ok I went to the site and saw that my my website hosting company is listed on here...This is not what I want. My ISP and web companies are two different things. I need to be able to change my mx records as to where they are pointing to. when I do an http://www.mxtoolbox.com/ query I get that my mx record is still pointing back to me old ISP IP
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Point-In-CyberspaceCommented:
If your mantainer is the hosting company it's good.
Go to the hosting company site, go to control panel for your domain and change the MX record in dns. That's all.
You should never use your isp as mantainer for the site/domain/mail 'cause it will be more difficult to change isp.


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cmdolcetAuthor Commented:
but im still lost on how to change the MX record in dns or even where to go?
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Point-In-CyberspaceCommented:
Tell me what is your domain.

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cmdolcetAuthor Commented:
lmicorporation
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Point-In-CyberspaceCommented:
This is the Whois result:

  Domain Name: LMICORPORATION.COM
   Registrar: REGISTER.COM, INC.
   Whois Server: whois.register.com
   Referral URL: http://www.register.com
   Name Server: ALTNS1.WEBSITEFORGE.COM
   Name Server: ALTNS2.WEBSITEFORGE.COM
   Status: clientTransferProhibited
   Updated Date: 30-jan-2007
   Creation Date: 08-apr-2000
   Expiration Date: 08-apr-2011

Your mantainer is REGISTER.COM

Dns servers are managed by WEBSITEFORGE.COM

So:
Your domain name is managed by register.com while Dns are managed by WEBSITEFORGE.COM that is probably your hosting provider.

Your MX record point to address 67.108.88.52. Is this address managed by your old or new isp ?

Anyway you have to ways to change the MX record:

The first one is preferable in all case to prevent any other issue.

1) Go to the WEBSITEFORGE.COM site, login with your account and change the MX record.
2) reassign Dns management to REGISTER.COM and make needed changes. In this case you have to recreate WWW, FTP, MX and any other HOSTNAME actually in dns.


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cmdolcetAuthor Commented:
we only have websiteforge to host our website......We dont have them to host the ms records
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Point-In-CyberspaceCommented:
These are the dns server which manage your dns domain:

  Name Server: ALTNS1.WEBSITEFORGE.COM
   Name Server: ALTNS2.WEBSITEFORGE.COM

It's so. Dot.

Probably they have been transferred when you get the webspace on WEBSITEFORGE to easily manage the WWW and FTP names.

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cmdolcetAuthor Commented:
so what do you suggest then?
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Point-In-CyberspaceCommented:
As i said before:

Go to the WEBSITEFORGE.COM site, login with your account and change the MX record in DNS configuration.
This is the fastest and rsecure way.
If you can't do it you can ask websiteforge's support to do it for you.
If it can't be done, i don't know the policy of websiteforge for domain dns management, than you have to retransfer DNS management to REGISTER.COM and recreate all dns entries there. This is done on the register.com site in DNS control panel when you login with the user you made to register the domain name.


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cmdolcetAuthor Commented:
I believe you are 100% and this is where my error is coming from I will get in contact with websiteforge to change this DNS record
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cmdolcetAuthor Commented:
Will this be the only thing needed...if so will it reflect in the mx record lookup table?
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Point-In-CyberspaceCommented:
Correct the MX record and you will receive the mail from Internet normally.
After WEBSITEFORGE.COM modify the MX record, wait 48 hours to make DNS replicates it's changes on Internet then try to llok for your MX record on http://www.mxtoolbox.com/ as you did before. It will return your actual ip address.
Other possible things is about site(s) published diorectly by server(s) on your network.
In this case you have to update host records in Dns to reflect new external ip address of your lan.
You have to check sending mail from your network to external addresses to see if your internal mailserver sends correctly the e-mails.

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