Printing Document

I have a network printer with a static IP and sharename of prn10, when I print to it the document is coming out on another network printer with a different static IP and a sharename of prn36.  I cannot see any connection between the two printers on their local config and through DNS.

Because of power outage on the weekend all of our systems were shutdown for one day, prior to this issue.

I've attempted to print a test page from our print server and the same result happens.

I'm baffled

Any help?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Have you double-checked the port (an IP address) of the printer you cannot print to on your print server?
Will SzymkowskiSenior Solution ArchitectCommented:
Hello there,

Are these printers connected to the same switch or something? If you had a power outtage it is possible that your switch may need to be rebooted.

Also, have you tried turning off one printer and then print to the one that is turned on? I would also try rebooting the jetdirect on both of the printers if possible.
mancalgroupAuthor Commented:

I believe it was a DNS issue.  I turned off the 2nd printer and flushed her DNS.  She is now printing fine.

Thank you


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.