Printing Document

Posted on 2009-05-25
Medium Priority
Last Modified: 2012-05-07
I have a network printer with a static IP and sharename of prn10, when I print to it the document is coming out on another network printer with a different static IP and a sharename of prn36.  I cannot see any connection between the two printers on their local config and through DNS.

Because of power outage on the weekend all of our systems were shutdown for one day, prior to this issue.

I've attempted to print a test page from our print server and the same result happens.

I'm baffled

Any help?

Question by:mancalgroup
LVL 10

Expert Comment

ID: 24467438
Have you double-checked the port (an IP address) of the printer you cannot print to on your print server?
LVL 53

Expert Comment

by:Will Szymkowski
ID: 24467457
Hello there,

Are these printers connected to the same switch or something? If you had a power outtage it is possible that your switch may need to be rebooted.

Also, have you tried turning off one printer and then print to the one that is turned on? I would also try rebooting the jetdirect on both of the printers if possible.

Accepted Solution

mancalgroup earned 0 total points
ID: 24467624

I believe it was a DNS issue.  I turned off the 2nd printer and flushed her DNS.  She is now printing fine.

Thank you


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