I am working with a new customer to streamline their IT processes. They would like to have their HR department fill out a web form that will in turn (once approved by IT) create an AD user, setup groups, login scripts, etc. At this point, I guess I am looking more for direction then actual technical advice, but anything is greatly appreciated. They create / edit / delete about 20 users a week and it is a headache since currently HR fills out an Excel based form - never completely, then emails it to IT for setup - which takes a good amount of time. We use Kaseya, so a good amount of it can be scripted.