Hi - we are a software house using Setup Factory 188.8.131.52 to build our installers. Today we've been testing problems reported by customers relating to when they are logged into Vista as a Standard (not Admin) user type with User Account Control turned off.
1. If they attempt to install our app into the default location - i.e. inside the Program Files directory - as soon as files start to get installed, they get the following message...
"Could not create uninstall data folder:
C:\Program Files\[our app name]\uninstaller"
If they click OK the install is abandoned.
2. If they now try to install the app in a different location - i.e. outside the Program Files directory - then right at the end of the process, after all the files have been copied across, they get the following message...
"Could not open uninstall Registry key for writing:
CurrentVersion\Uninstall\[our app name]"
They can click the OK button to continue but it's a bit discerting plus as a result there is no option to uninstall our program from the Programs control panel.
We've posted this problem on the Setup Factory forum and the only suggestion from there was for us to set our installer to require elevated Admin privileges when it runs. It already has this setting so that's not the problem - any thoughts??