MS Project Server 2007

When we are trying to install this patch(KB968850) on the Microsoft project server 2007  we are getting the fallowing error.
The detection failed ,This can be due to corrupted Installation database.
When we are trying to install any hotfixes we are getting the same error.
When we observed in the event viewer we are gettin the event id as
event id: 11708
source: msiinstaller
description: Microsoft Office Project Server Application Server -- Installation failed.
I have attached the error
Could anyone can help us regarding this issue


errorr-patch.JPG
mr HillsSolution ArchitectAsked:
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screen-nameCommented:
I assume you have done the standard re-boot?  
Also, have you re-run the Config wizard?

Are you following the MS update process?  http://technet.microsoft.com/en-us/library/cc263467.aspx

If so, You will most likely need to go through the process of re-createing your configuration DB.

Not fun...

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mr HillsSolution ArchitectAuthor Commented:
Which wizard i want run is it share point wizard.
We are not using share point server 2007.
we are using WSS ( Windows share point services 3.0) that comes within the project server 2007
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screen-nameCommented:
the products and technology wizard it the same no matter what product you are using. (at least from my experience)

typically if you can get the wizard to finish you are doing OK, if it fails it does a decent job of telling you why it failed.

Do you have any idea WHY the DB might be corrupt?

Some general info:

This is the bad stuff you should not EVER do to the database http://support.microsoft.com/kb/841057
This is the good stuff you CAN do in a maintenance plan http://support.microsoft.com/kb/932744 

A SQL/SharePoint Whitepaper:
http://blogs.technet.com/wbaer/archive/2008/02/27/just-published-whitepaper-database-maintenance-for-microsoft-sharepoint-products-and-technologies.aspx
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mr HillsSolution ArchitectAuthor Commented:
If I rerun the share point configuration wizard . Is there any problem to my existing environment and database.
How to  run the wizard . could you  give me the steps
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screen-nameCommented:
The wizard is not going to mess with the data, however, if the sites are currently still "up and running"  The config wiard may interupt service.  If this is a Production server, I get a proper "downtime" and take a FULL FARM backup prior to trying this task.

The config wiards is earther in Start>all programs> office server> products & tech wizard,

or

in the administrative tools menu.

Just run it, select not to remove the server... (Do not move CA either)

If it does not finish successfully, it will give you and error, and the link to the log file to investigate...

To force the config wizard, (sometime helps) - See here; http://technet.microsoft.com/en-us/library/cc263093.aspx#section1

psconfig.exe -cmd upgrade -inplace B2B -force

Again, be careful if this is PRD.
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screen-nameCommented:
after thinking about it a min,

Are you able to run a full farm backup?

if not what error?
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mr HillsSolution ArchitectAuthor Commented:
While running the sharepoint configuration wizard we are getting the error as show in the attachment.
and also we are not able to open Central adminstration page.

wizard-error.JPG
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screen-nameCommented:
Looks like a security issue,

Are you logged into the server AS the Farm Admin account?

Also check the local groups on the servers, make sure your service account is in the following groups:

WSS_ADMIN_WPG
WSS_RESTRICTED_WPG

Are you using NTLM or Kerberos for authentication?

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mr HillsSolution ArchitectAuthor Commented:
hi   we dont have sufficient privileges on the server, we have informed our moss team to try it
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screen-nameCommented:
Yes, that sounds like a good idea :)
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