Why is Outlook 2007 sending duplicate emails?
Posted on 2009-05-26
Here's the specs of the machine, the Operating system and the main applications installed:
HP Elitebook 6930 laptop
4 GB RAM, 160 GB 5400 RPM drive
Windows XP Pro SP3
Office 2007 SBE (upgraded from Office 2003 SBE)
X1 indexing software
AVG 8.0 Enterprise
Sporadically - every couple days - recipients of this user's emails will complain that they have received duplicate emails (3). One right on top of the other.
This happens to recipients in the organization and outside of the organization. Using Outlook Web Access does not replicate the problem, so it must be a client-side culprit. Also, the problem first showed up in Outlook 2003. Upgrading to Outlook 2007 has not helped. Please help!