Primary Domain Name not Resolving

I have a web domain registered with NetSol. If I enter the url as www.threeinabox.com it resolves fine. If I enter threeinabox.com it doesn't. Any ideas?
stobber2001Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andres PeralesCommented:
On your webserver, do you have both those entries added as host headers for the website that you want to answer up to those names...
0
stobber2001Author Commented:
Peralesa, my websever is hosted offsite so I have no idea. Have you tried on your end to resolve both? I've just looked at my domain name entries at Netsol and the two are both pointing to the same place but I can't get the one without www to work.
0
Andres PeralesCommented:
Stobber, when I do an nslookup on your domain names they point to two different ip addresses...
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

stobber2001Author Commented:
Well, that's strange. I've checked again and the A Records have both pointing to 69.156.240.29, which is correct. I've followed your trail to an NSLookup and, just like what you see, the result is two different ip addresses. What do you think might be causing this? Could the NetSol name servers be conflicting with my Webhost name servers?
0
Andres PeralesCommented:
maybe DNS hasn't fully converged could take 12 to 24 hours after changes for those changes to take effect..
0
stobber2001Author Commented:
Except it has been many months and I've only just noticed the issue.
0
Andres PeralesCommented:
there has to be a conflict somewhere, I would call your webhost to make sure they have those domain names set to your website, then call your dns folks to make sure they are point to the same ip.
0
stobber2001Author Commented:
Thanks peralesa, I will give your suggestion a go and let you know.

Cheers
0
Andres PeralesCommented:
Sorry, wish I could be more help, but this does sound like a IP / DNS external issues somewhere!  Time to check all your bases.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Andres PeralesCommented:
any more on this issue?
0
stobber2001Author Commented:
Hello Peralesa, think I've got it sorted. Checked all my bases and the blank record at netsol was, in fact, pointing incorrectly. I mistook the form entry for the blank for another type of entry and have now corrected the error. Hopefully in a couple of hours all will be working. Thanks for your help...and the push to get it finished.
0
Andres PeralesCommented:
Great deal, have verified that both your urls are now working!  Sorry got back you late...but they are both good now!
 
0
stobber2001Author Commented:
Sweet
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Servers

From novice to tech pro — start learning today.