laptop Hp nx6320 is very sluggish on XP

Posted on 2009-05-26
Medium Priority
Last Modified: 2012-05-07
laptop Hp nx6320 is very sluggish o n Xp. I  have rebuilt the pc from scratch and when i log in, CPU is running at 100%, I have checked what services is running and theres nothing out of the ordinary that suggest its taking up all the CPU usage.
Any advice will be great
Question by:dowhelpdesk
LVL 93

Assisted Solution

nobus earned 200 total points
ID: 24480401
you installed all the drivers for the mobo?
does it run normal in safe mode?
you can try a bios update too.
LVL 27

Assisted Solution

Jonvee earned 200 total points
ID: 24481124
Did you ensure that the high CPU usage is not due to svchost ?

Also try turning off your MS 'automatic updates', then reboot.   Manually select Windows updates, install the appropriate ones, then turn on automatic updates once again.  Reboot.  

If unresolved, see if there's anything appropriate here >
LVL 27

Expert Comment

ID: 24481163
Since rebuilting the PC, have you been using the internet?  
If yes, and unless you are absolutely sure the machine is clean, may i suggest you run a few scanners such as Malwarebytes.  
Recommend downloading, then updating Malwarebytes' Anti-Malware:
When updated, reboot into Safe Mode by selecting F8 at bootup & run a scan.

Tutorial available, if you require >

Also, the Kaspersky free online virus scanner:

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

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LVL 27

Expert Comment

ID: 24481234
One other thought ... another cause of sluggishness could be your HD ... if still unresolved, you may wish to try the appropriate diagnostic here for a HD test >

"Hard Drive Diagnostics Tools and Utilities":

Assisted Solution

cfusits earned 80 total points
ID: 24490921
If you check in 'Task Manager' Which process is taking up all the resources?
remember to check 'Show processes from all users'.

Accepted Solution

dowhelpdesk earned 0 total points
ID: 24499500
Thanks for all your advice.
I have done all the regular troubleshooting, example: test HDD, Ram, scanned for virus but still no indication what might be causing the slowness.
Checked Task manager and one of svchost image was using up the CPU, checked what services was running against it but still no indication of its abnormalities.

IHP will change motherboard, will see if that fixes the problem
Anyways, thanks for all your help people


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