Blackberry Professional Server Migration

I will be performing a Blackberry Professional Server migration and have reviewed Blackberry's article on migrating from BES to BPS which is found at (http://na.blackberry.com/eng/deliverables/865/Migration_Guide.pdf). I could not find the BPS to BPS migration guide.  Can someone please provide steps needed to migrate a Blackberry Professional Server to another Blackberry Professional Server.   The current Blackberry Professional Server is loaded on a Server 2003 box and will be migrated to the same environment with the same version. The Exchange version is 2003 and is not loaded on the same machine as the Blackberry Professional Server.
LVL 4
advserverAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

techzterCommented:
The Blackberry Professional Server is the same thing as the older Blackberry Enterprise Version. The main differences being that number of maximum licenses, the support avaialbe, and the database version that it will work with.

Use the same instructions as migrating a BES server to new hardware.
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12304&sliceId=1&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=94672791&stateId=1%200%2091234524
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
advserverAuthor Commented:
Thank you very much for your quick response!  I will be performing the migration today which I will follow the document and let you know the outcome.  Hopefully it goes smoothly!
0
techzterCommented:
Good luck. The most important step is making sure that you get a database dump as a backup. Once you have that even if you had to start again from scratch you would be able to import it back in. If things go really wrong you must have less than 30 users. You could always just add the users back in manually and re-authenticate the blackberry devices.
0
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

advserverAuthor Commented:
The Blackberry Professional Server migration is complete.  Users are able to receive messages to their handhelds.  When a message is sent from a handheld, there is a green checkmark as if it is sent properly however, the message does not make it to its intended recipient and does not appear in the Exchange Server queue. Thoughts?  

The following BB KB was at the end of the migration document concerning message delays but it deals with messages sent to the device not messages sent from. http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04789&sliceId=SAL_Public&dialogID=28112814&stateId=0%200%2013217282
0
advserverAuthor Commented:
I found that I forgot to set the services log on rights to besadmin.  I did so and the devices are still not able to send. Thoughts?
0
advserverAuthor Commented:
I spent 4 hours last night on the phone with Blackberry technical support to no avail.  They had me do a clean uninstall/reinstall on the target server which still proved unsuccessful.  I will be getting on the phone again with them shortly and will post the details.  There are aspects of the Blackberry Professional Server that make troubleshooting different then if it were an Enterprise Server.  One troubleshooting step asked that a repair be done in Add/Remove Programs however, Blackberry Professional only has a remove option.  
0
techzterCommented:
Sorry to hear of the trouble. I have been tied up with a network issue of my own this morning but if I can come up with any ideas for you I will certainly get them posted. Otherwise it sounds like working with Blackberry support is a great start.
0
advserverAuthor Commented:
After working with Blackberry support for a few more hours we were able to have the server back to the point where devices were being contacted and could recieve email.  We could not find the reason as to why they were unable to send.  The work around is to have each handheld redo enterprise activation.  The handhelds do not need to be wiped just need to have a password set and go through the enterprise activation.  I will award you the points as Blackberry does not have documentation for BPS to BPS and the knife edge cutover documentation is what I followed.
0
techzterCommented:
That is good information to know advserver. Sorry again to hear that you ran into the difficulties. Glad to hear that you were able to get back up an running.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
BlackBerry

From novice to tech pro — start learning today.