We are cannot print to trays 3 & 4 of a networked HP4100TN from Word XP on a Vista machine.
We have tried various printer drivers including the Vista supplied one (4100 PCL6) and the HP Universal driver (PCL5).
The trays are installed in the printer driver and they are available (via the Device Settings tab of the driver).
There is no problem accessing these trays on the same printer when printing from Word XP on non-Vista machines.
Has anyone experience of this problem or any idea of what else to try?
Thank you in advance for any help.