Server 2003 issue

I am getting the following errors once a day:
The shadow copy of volume C:\could not grow its shadow copy storage on volume C:\...
The shadow copy of volume took too long to install.
I have 63GB of free space and shadow copies is disable on the C: drive
am i getting these error because shadow copies is disable on the C: drive?
LVL 2
jeffsteffyAsked:
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univision-computersCommented:
There appears to be a hotfix available here:

 http://support.microsoft.com/default.aspx?scid=kb;en-us;833167

But you could also re-enable the feature.  Is there a specific reason Shadow copy is disabled?
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univision-computersCommented:
Another thought, sometimes backup software uses shadow copy to back up locked or in use files.  Are you using Backup Exec?
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jeffsteffyAuthor Commented:
I am using backup exec 12. shadow copy was never enabled, Do i need this enabled i use backup exec
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univision-computersCommented:
I don't think you need it enabled to use BE it but if I remember right there is a check box in the selection list to back up "shadow copy components" and if it is checked, it is trying to use the feature.  This allows VSS enabled apps such as SQL and Exchange to use the VSS snapshots and makes for a faster backup.  It is a handy service anyway, I would probably turn it on?
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univision-computersCommented:
Here is a whitepaper on VSS & BE 12:
http://seer.entsupport.symantec.com/docs/298299.htm
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abolinhasCommented:
Hi jeffsteffy,

Go to the events viewer and try to find this error.

Send me a copy of the error so I can help you, ok.

Regards

André Bolinhas
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Windows Server 2003

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