Looking for resolution to Xerox Phaser 8500 Service Needed Fault Message.

I have a Xerox Phaser 8500 that came up with the message today:
Service Needed
Fault 37,016,43:24115
www.xerox.com/office/8500_8550support

I cannot find any errors that relate to this message.
Thank you in advance for the help.
tjscompAsked:
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hdhondtCommented:
Try switching the printer off for 10 seconds.
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tjscompAuthor Commented:
That is the first thing I tired.  I was looking for someone who had a more definitive answer as to what the failure is, I know it is a hardware failure, just which component is the question.  Thank you for the quick guess.
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hdhondtCommented:
If you call Xerox support they should be able to tell you. The service manuals are not available to the public
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MTEKSDNTCommented:
This error message usually caused by some kind of electrical problem. The last time I had that error on a printer there was a blown circuit board which a trained xerox tech took 5 hours to find and fix. If it is under warranty I would call them about it, and if it isn't your probably better off buying a new one because it will most likely be cheaper than getting this one fixed.

The xerox phaser's with the wax ink have been notorious for how much they tend to fail, and if you have one I would always suggest extending the service contract.

I have also attatched the service manual which is good for the xerox phaser 8400, 8500, and the 8550.
Phaser-8500-8550-Service-Manual-.pdf
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tjscompAuthor Commented:
Thank you for the manual and advise.  I am going to TS the printer and find out what is wrong with it and if I can allocate the parts, I will repair myself.  I will post the problem once I find it so others can benefit.
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