tjscomp
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Looking for resolution to Xerox Phaser 8500 Service Needed Fault Message.
I have a Xerox Phaser 8500 that came up with the message today:
Service Needed
Fault 37,016,43:24115
www.xerox.com/office/8500_8550support
I cannot find any errors that relate to this message.
Thank you in advance for the help.
Service Needed
Fault 37,016,43:24115
www.xerox.com/office/8500_8550support
I cannot find any errors that relate to this message.
Thank you in advance for the help.
Try switching the printer off for 10 seconds.
ASKER
That is the first thing I tired. I was looking for someone who had a more definitive answer as to what the failure is, I know it is a hardware failure, just which component is the question. Thank you for the quick guess.
If you call Xerox support they should be able to tell you. The service manuals are not available to the public
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ASKER
Thank you for the manual and advise. I am going to TS the printer and find out what is wrong with it and if I can allocate the parts, I will repair myself. I will post the problem once I find it so others can benefit.