Are there any MAC experts out there?

I am having a problem with Mac mail on OSX 10.3.  If you try to view an eps file it freezes the program totally.  This would mean that you can't send, receive, or even accidently click on an eps when trying to attach files.  The program immediately is unresponsive and must be forced to quit.  At this point any ideas, help, even the off the wall, "have you tried this" kind of thing would work for me at this point.
jasonmilburnAsked:
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jhyieslaCommented:
I located a couple of suggestions.  The first is to compress the file before attaching it... Zip it.  If that doesn't work, the only other solution I found is to reinstall OS X.  I'd suggest seeing if there is a newer version of Mail for 10.3 than what you are using, but apparently some people were having this issue in 10.4.x as well.
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jasonmilburnAuthor Commented:
There is no problem when you zip the file first, but this also happens when someone emails you eps files.  Being a graphic artist, this is a must for her so zipping works on the outgoing side, but still no solution for the incoming.
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jhyieslaCommented:
Do you have another Mac around to test with?  It could be that the answer is a reload of the OS, but that's not the usual fix with a Mac and I'd hate to have you do that if it's not really going to buy you anything.

This may help:

http://discussions.apple.com/thread.jspa?threadID=1265503
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jasonmilburnAuthor Commented:
From the previous discussion" Hi there!

Got the same issue on a G5 (dual PPC 2Ghz running Tiger).

I reckon that it would be Mail.app trying to process the EPS file to preview it as a PDF. Just as you would grab an EPS and open it with Preview.app.

Is there any way to tell Mail to show EPS files as icons and not with a preview...

I don't think its in relation with CS3. I had this issue before with CS2.

Message was edited by: fgtz"
I was wondering if anyone had found a way for mail to show the eps files as icons rather than with previews and if it made any difference.
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jhyieslaCommented:
If' you're having the same issue with another Mac, then reloading the OS most likely won't fix the issue.  Unfortunately I don't have access to a copy of mail that old in order to test your question.  As far as I can find, it's a problem with that version of mail and the fix is to either do the ZIP thing or upgrade to Leopard with the latest version of mail.  

Doing the ZIP file is probably the easiest way.  If someone sends you a file that isn't zipped, can you just request that they zip and resend?
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jasonmilburnAuthor Commented:
Unfortunately, clients start to think that you are a little incompetent if you can't even accept an eps file being a design firm.  I have got to figure out a way to get mail to work correctly and get eps files to play nice without compressing.
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jhyieslaCommented:
Understand... my best advice for fixing the issue at this point is to move to Leopard... which may take a hardware upgrade.  

You might try and buy some Tiger disks and patch them up to 10.4.11 if your Macs will take Tiger.  Could be that moving up that far may address the issue as well.  
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jasonmilburnAuthor Commented:
I also have another issue - upgrading is not an option.  I have to stay on 10.3 due to the fact that the computer still has to be able to use pagemaker(yes I know, but she still uses it a lot).
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jhyieslaCommented:
Perhaps a reasonable solution would be to purchase a Mac Mini running Leopard and integrate that into the environment as the place to receive these files.  It would bring you up to date on the OS, probably fix this problem, and allow you to continue to display a good face for your clients.
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jasonmilburnAuthor Commented:
I found a tiny little plug-in called "mail attachment iconizer" and it took care of my issue.  There definately an issue with the preview part since the attachments are there, but show up as icons instead of previews.  I am not quite sure where the problem lies, but at least I found a work-around to be able to keep her on 10.3 so she can still use pagemaker.
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jasonmilburnAuthor Commented:
Check out the last post for the final answer used
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