I wasn't sure how to title this one.
Here is the situation:
I used to have a hosted exchange account with Hostway until their customer service became so bad I couldn't take it anymore (been gone about a year). BUT, I do have a client that is still with them. Ever since I left, they cannot email me, the email always bounces back.
I have submitted many tickets to hostway but they don't have the brightest staff and always says its not their issue. My email address accepts emails from EVERY domain I have ever tried except those within Hostway.
Is there anyway I can "prove" that they have something wrong with their DNS or something like that?
Your message did not reach some or all of the intended recipients. Subject: test Sent: 5/27/2009 3:18 PM The following recipient(s) could not be reached:
firstname.lastname@example.org on 5/27/2009 3:18 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.