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How to test internal hosting DNS for email issues

I wasn't sure how to title this one.
Here is the situation:
I used to have a hosted exchange account with Hostway until their customer service became so bad I couldn't take it anymore (been gone about a year). BUT, I do have a client that is still with them. Ever since I left, they cannot email me, the email always bounces back.

I have submitted many tickets to hostway but they don't have the brightest staff and always says its not their issue. My email address accepts emails from EVERY domain I have ever tried except those within Hostway.

Is there anyway I can "prove" that they have something wrong with their DNS or something like that?

Thanks!

Your message did not reach some or all of the intended recipients. Subject: test Sent: 5/27/2009 3:18 PM The following recipient(s) could not be reached: 
 
  usera@xxxxx.com on 5/27/2009 3:18 PM
  The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
  <out.exchangecentral.net #5.1.1>

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sykojester

Is this the response they get when trying to send mail to YOU or when you try & send them mail?

out.exchangecentral.net seems to only send mail outbound as it does not even accept inbound connections on port 25 (SMTP).

rheide

ASKER

That was the response they get back when sending emails to me.

out.exchangecentral.net is owned by Hostway where my client has their account.

Is there a way to trace to see if the email ever leaves their network?

ASKER CERTIFIED SOLUTION

Bud Durland

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